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The developer of Get Backup offers free technical support.
Technical support form on BeLight’s website:
Forum on BeLight’s website:
When reporting a problem, please make sure to specify:
- The version of Get Backup you are using.
- The version of macOS installed on your computer.
- Your previous actions that could have lead to the problem.
- If the problem persists, describe how to reproduce it.
- When necessary, illustrate your report with screenshots
(press Cmd-Shift-3 to save a screenshot on your Desktop).
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