Introduction

Technical Support

The developer of Get Backup offers free technical support.

By email:
support@belightsoft.com

Technical support form on BeLight’s website:
https://www.belightsoft.com/support/

When reporting a problem, please make sure to specify:

• The version of Get Backup you are using.
• The version of macOS installed on your computer.
• Your previous actions that could have led to the problem.
• If the problem persists, describe how to reproduce it.
• When necessary, illustrate your report with screenshots (press Cmd-Shift-3 to save a screenshot on your Desktop).