Hi
First post here - is the latest version of BCComposer OK with Mavericks?
Cheers
tonyt
BCComposer 5 and Mavericks
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I purchased Business Card Composer 5.1.5 in “2011? Not sureâ€. With Mac changed to mavericks I had it upgrade BCC to 1.5.6. Because I could not open BCC 5.1.5, I could not get my access key. I need the number, another. Or are you going to charge me for the upgrade? I hope not, because I love this program. I am going to do a clean install of mavericks on my computer. Not Belightsoft's problem.
Respectfully
James Pennington
Respectfully
James Pennington
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Hi IvorFreedman,
To localize the problem, we need some more details:
1. Can you export a PDF through the printing procedure? To verify this, choose to print your card. In the system Print dialog, select Print > Save as PDF.
2. Try to export a blank card to PDF. Will the program create a PDF with a blank page? If not, explain what happens. Does the program behaves as everything is alright, or stops responding, or quits unexpectedly?
3. Can you export your card to a TIFF file?
4. After unsuccessful attempt to export, save the Console log and send it to support@belightsoft.com with the link to this topic.
To save the console log, open the Console application from the Applications/Utilities folder. Choose "All Messages" in the left panel. Then select File > Save a Copy As in the menu of Console to save the log.
If there are any other popup messages, send them to us as well. As a rule, you can copy the message text to an email.
Nick
To localize the problem, we need some more details:
1. Can you export a PDF through the printing procedure? To verify this, choose to print your card. In the system Print dialog, select Print > Save as PDF.
2. Try to export a blank card to PDF. Will the program create a PDF with a blank page? If not, explain what happens. Does the program behaves as everything is alright, or stops responding, or quits unexpectedly?
3. Can you export your card to a TIFF file?
4. After unsuccessful attempt to export, save the Console log and send it to support@belightsoft.com with the link to this topic.
To save the console log, open the Console application from the Applications/Utilities folder. Choose "All Messages" in the left panel. Then select File > Save a Copy As in the menu of Console to save the log.
If there are any other popup messages, send them to us as well. As a rule, you can copy the message text to an email.
Nick
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