Bug re-opening project -- please help

eugene78
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Posts: 10
Joined: August 19th, 2017, 6:48 am

Bug re-opening project -- please help

Postby eugene78 » September 20th, 2017, 4:47 pm

Hello, I saved my previous project like this:
Screen Shot 2017-09-20 at 23.16.18.jpg
Screen Shot 2017-09-20 at 23.16.18.jpg (237.42 KiB) Viewed 1144 times


But when I try to re-open the file here's what happens:
Screen Shot 2017-09-20 at 23.22.10.jpg
Screen Shot 2017-09-20 at 23.22.10.jpg (76.39 KiB) Viewed 1144 times


I get the same result when browsing back previous versions of my project.

Here are my project files showing the issue:
https://mega.nz/#!VHJ2HJSA!aQV2NQQ2V3-GX_nJ6hLsjZ4Phqnm5k8uZk4SaPJMxGk
https://mega.nz/#!MLpQSCLY!NmobVOGTQ5lCeT_UbcitR2VOCpgBSMis1pt5H5cP30I

Can you please help?
Thanks in advance,

Eugène
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Igor Lizunov
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Posts: 120
Joined: February 27th, 2017, 3:54 am

Re: Bug re-opening project -- please help

Postby Igor Lizunov » September 21st, 2017, 8:28 am

Select this section of your roof and change its type to Slope:
Image
eugene78
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Posts: 10
Joined: August 19th, 2017, 6:48 am

Re: Bug re-opening project -- please help

Postby eugene78 » September 21st, 2017, 9:20 am

Thanks for your answer but it's not quite complete enough:

1. Why is the project modified (corrupted?) when re-opening? How do I prevent this unsettling situation in the future?

2. I had actually tried to implement your solution yesterday evening, but as your animation shows this fixes the problem only partially: the rightmost version of the roof (with the dormer etc.) is still messed up.

Can you please provide an explanation for point 1., and a complete solution for point 2.?

Thanks & Regards.

Eugène
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Igor Lizunov
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Posts: 120
Joined: February 27th, 2017, 3:54 am

Re: Bug re-opening project -- please help

Postby Igor Lizunov » September 21st, 2017, 9:40 am

1. The program never changes anything without your participation. So, I believe, roof element was changed, then the file was saved. You can open this file and select File -> Revert To..., then select version of the file without these changes applied.

2. You will need to re-add the dormer again or use Revert To option described in my first point.
eugene78
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Posts: 10
Joined: August 19th, 2017, 6:48 am

Re: Bug re-opening project -- please help

Postby eugene78 » September 21st, 2017, 11:07 am

Sorry but I'm positive I didn't change anything to the roof.

I was viewing my design in 3D as shown in the first screen shot (roof OK), asked to duplicate my project, but the duplicate project showed up with the corrupted roof. So I closed the duplicate project, went back to initial project (still showing roof OK on my screen), saved it and closed LH3D.
Unfortunately when I restarted LH3D and opened my initial project it also showed the corrupted roof as per the screen shot.

I also tried to revert to an earlier version but always get the same behavior.

This is why I'm calling this a bug, again I certainly didn't change anything to the roof yesterday, I had enough trouble to design it correctly on the previous days.

Anyhow, even if you cannot explain point 1. can you at least show me the right actions to repair the roof on point 2.? I understand how to add the dormer, but first I need to know how to properly restore the "right" side of the roof slope. Can you please show/explain the actions?

Thanks & Regards.

Eugène

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