Printworks Demo won't start/crashes on Mac (resolved)

McNitefly
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Posts: 2
Joined: September 7th, 2015, 1:25 am

Printworks Demo won't start/crashes on Mac (resolved)

Postby McNitefly » September 7th, 2015, 1:33 am

Dear support,

I'd love to try out Swift Publisher and Printworks since I'm looking for a software like that.
Unfortunately, both Printworks and Swift Publisher won't start. The icons jumps for a secont in the dock, and then dissappears again.
In the comments of Apple Store I read similar descriptions.
Is this a known issue? What can I do to resolve that? It seems to be a really nice software featurewise, but like this, I will of course not buy it... .

I'm usind a MacBook Pro, running Yosemite 10.10.5.

Thanks a lot & kind regards,
McNitefly
Last edited by McNitefly on September 7th, 2015, 2:26 am, edited 1 time in total.
McNitefly
New member
Posts: 2
Joined: September 7th, 2015, 1:25 am

Re: Printworks & Swift Publisher Demo won't start/crashes on

Postby McNitefly » September 7th, 2015, 2:26 am

Very coo: Support responded after just 20 minutes or so after I sent them my console logs, and got me this reply - which worked!:

According to the log you sent us your OS X Gatekeeper is broken
You might need to open System Preferences > Security & Privacy and set "Allow apps downloaded from:" to "Anywhere". Then run application and if it run successfully switch that option back.


Thanks, issue resolved!

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