Restoring Issue

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I have tried to restore main time from OS 10.9.5 with Get Backup 2.6.1 however it just says Restoring from "folders etc" and never completes. I am just trying to restore one single file and I have tried to restore to both custom folder locations and original source and I getting the same issue

[Ajax]

Try to enable an options which enables application to process selected archive only. Also note that if you have placed archives on a network disk and it is a large chunk of data, it might take a time for application to receive archive first and then crawl through it to find files/folders you've selected for restoration.

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When I look at the files I wish to restore in the view content they don't have a Volume icon next to them what does that mean, also what does the tab 'ignore info about file presence' mean?

[Ajax]

It means that files aren't in the currently selected (at the top) archive. Ignore present mean that application will scan through all archives trying to find file(s) to restore.