Art Text exporting blank files

organicman
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Postby organicman » July 15th, 2012, 3:27 pm

I am on an iBook G4, running Leopard 10.5.8. I have used Art Text with no problems for a long time.

SUDDENLY, today, after creating and saving and exporting a number of graphics with no problems, I can no longer successfully EXPORT any graphics. The exported files are all BLANK.

I tried deleting the com.belightsoft.ArtText2.plist file. That did not work. I tried uninstalling, downloading and reinstalling Art Text 2.4. That did not work. I tried creating brand new projects in the reinstalled Art Text. That did not work.

Art Text is now UNUSABLE for me! Please help!!

NOTE: I got a fast email reply from Alexander at Support, who advised me to install 2.4.1. But that version does NOT work on a G4 Mac. So I am still stuck and need further help.
Last edited by organicman on July 15th, 2012, 3:41 pm, edited 1 time in total.
Jean-Jacques Boutaud
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Postby Jean-Jacques Boutaud » July 15th, 2012, 5:49 pm

Hi organicman
Try to open one of the BeLight templates, don't make any change, just export it (to different formats) and open the result(s) in Preview.
Does it work?
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Nick
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Postby Nick » July 16th, 2012, 2:54 am

Hi organicman

Please explain what is a blank file. Does the image have the fully white or black or transparent background?

Did you export to a file or clipboard? Check if the alternative way works.

What format did you choose to export if you exported to a file? Try another format.

Nick
hmazzuto
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Re: Art Text exporting blank files

Postby hmazzuto » August 21st, 2017, 8:25 pm

This is happening to me now. Long story short, I had to reinstall Art Text 3, and when I export to a clipboard and try to paste into a Pages document, it shows up as a blank white file.
captionlilly
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Re: Art Text exporting blank files

Postby captionlilly » March 5th, 2018, 11:30 pm

...and I get same blank page when printing or exporting to pdf. Exporting to png works, but colors are not consistent with my original art text image.
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Logano22
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Re: Art Text exporting blank files

Postby Logano22 » March 10th, 2018, 4:56 pm

captionlilly wrote:...and I get same blank page when printing or exporting to pdf. Exporting to png works, but colors are not consistent with my original art text image.


I too am experiencing issues in color consistency when exporting to file when compared to what is show on the Art Text 3 canvas. Most noticeably when using layers as Masks.

This is the Art Text 3 project. There are 2 layers using Masks. Note the rich brown color of the wood mask + brown layer underneath.
Test.jpg
Test.jpg (138.76 KiB) Viewed 2022 times

This is the exported file from the above Art Text 3 project. Note the brown color is way.. off and the gray is also incorrect.
Test2.jpg
Test2.jpg (76.96 KiB) Viewed 2022 times


Also, when I export layers that include a Mask layer to clipboard then paste it into another program, it appears as either a white image or totally transparent. When exporting layers WITHOUT a Mask layer, it works perfectly.
paulbax
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Re: Art Text exporting blank files

Postby paulbax » March 18th, 2018, 6:47 pm

ME TOO!

Also, how do I make the white patch where the lettering is in ART TEXT bigger?

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