Printing envelopes on Brother MFC-6490CW

sbv5988
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Joined: December 10th, 2013, 1:32 pm

Postby sbv5988 » December 10th, 2013, 5:12 pm

Recently purchased Labels and Addresses.

Can't get above printer to print on envelopes. Getting error message about wrong size paper.

Any suggestions?

Brent
Nick
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Location: Odessa, Ukraine
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Postby Nick » December 11th, 2013, 3:19 am

Hello Brent,

If your printer has a special tray for envelopes, try to select "Load from envelope tray" check box in the Print dialog of Labels & Addresses.

Nick
sbv5988
New member
Posts: 2
Joined: December 10th, 2013, 1:32 pm

Postby sbv5988 » December 11th, 2013, 12:23 pm

Tried to print with the boxed checked for printing with envelope tray.

That didn't help.

Any other suggestions?
Nick
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Posts: 7241
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Postby Nick » December 12th, 2013, 4:09 am

Hi sbv5988,

Please read your printer manual about loading and printing envelopes. It shows how to load envelopes, and lists supported sizes.

Also check settings in the system Print dialog. Make sure that the correct envelope type is selected in Parer Size. There also can be a section named like Print Settings, or Paper Handling. See if there are any options to choose the media type.

In case some settings in the system Print dialog were changed, try to print with and without the "Load from envelope tray" option.

Nick

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