Kernel Panic on 2012 Macs with Zebra Printers

ExtraElliot
New member
Posts: 4
Joined: February 21st, 2013, 12:53 pm

Postby ExtraElliot » February 21st, 2013, 1:04 pm

On 2012 iMacs, when trying to print to Zebra printers, a kernel panic occurs which freezes and then quickly restarts the computer. In the initial print screen dialog, when you click next, the issue occurs. The printer still works with other applications and the test print works just fine, so this appears to be an isolated issue to Labels & Addresses and 2012 Macs. The program still works fine on 2011 Macs from what I can tell. I've included both bug reports from the iMac and the Mac Mini here. Hopefully there's a quick resolution to this issue as my company relies on this program for labels for products in retail stores and on our new Macs in a new location, it's been a source of nothing but headaches now for weeks. Love the software otherwise.




Mac Mini:

Thu Jan 31 01:38:36 2013
panic(cpu 2 caller 0xffffff802b6b7e75): Kernel trap at 0xffffff802b6a70d6, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x000000010d686023, CR4: 0x00000000001606e0
RAX: 0xffffff803c6b65e8, RBX: 0x0000000000000000, RCX: 0x0000000000000003, RDX: 0x000000000000001a
RSP: 0xffffff80aaeab988, RBP: 0xffffff80aaeab9d0, RSI: 0x0000000000000000, RDI: 0xffffff803c6b65e8
R8: 0x004800200074006f, R9: 0x0000000000000000, R10: 0xffffff7fabeb13f0, R11: 0x0000000000000000
R12: 0xffffff803d024c80, R13: 0x0000000000000004, R14: 0xffffff80370c3400, R15: 0xffffff80aaeabaa0
RFL: 0x0000000000010206, RIP: 0xffffff802b6a70d6, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x2

Backtrace (CPU 2), Frame : Return Address
0xffffff80aaeab620 : 0xffffff802b61d626
0xffffff80aaeab690 : 0xffffff802b6b7e75
0xffffff80aaeab860 : 0xffffff802b6cd3bd
0xffffff80aaeab880 : 0xffffff802b6a70d6
0xffffff80aaeab9d0 : 0xffffff802ba471da
0xffffff80aaeaba30 : 0xffffff7fabe841a9
0xffffff80aaeaba80 : 0xffffff7fabe9d8e5
0xffffff80aaeabae0 : 0xffffff7fabe9cc35
0xffffff80aaeabb50 : 0xffffff802ba66393
0xffffff80aaeabbb0 : 0xffffff802ba63fcf
0xffffff80aaeabd00 : 0xffffff802b698481
0xffffff80aaeabe10 : 0xffffff802b620aed
0xffffff80aaeabe40 : 0xffffff802b610448
0xffffff80aaeabe90 : 0xffffff802b61961b
0xffffff80aaeabf00 : 0xffffff802b6a5c5e
0xffffff80aaeabfb0 : 0xffffff802b6cd9ce
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBFamily(5.5)[DF1A9F7E-C593-313D-8EBB-5DA72F03C087]@0xffffff7fabe73000->0xffffff7fabecefff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[7EECA562-F708-37FF-9757-CA9C98939903]@0xffffff7fabc81000

BSD process name corresponding to current thread: Labels & Address

Mac OS version:
12C2034

Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 12:13:47 PDT 2012; root:xnu-2050.20.9~1/RELEASE_X86_64
Kernel UUID: 3F93B852-872F-3DF0-BCF8-46D48024C422
Kernel slide: 0x000000002b400000
Kernel text base: 0xffffff802b600000
System model name: Macmini6,1 (Mac-031AEE4D24BFF0B1)

System uptime in nanoseconds: 1748020684569
last loaded kext at 1521787721143: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7fad2ff000, size 16384)
last unloaded kext at 1669017001893: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7fad2ff000, size 12288)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.filesystems.ntfs 3.10
com.apple.driver.AudioAUUC 1.60
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.0
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 612.20.15
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.5.0b9
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0



iMac:

Interval Since Last Panic Report: 234256 sec
Panics Since Last Report: 1
Anonymous UUID: 1A891F84-D6C6-D6D1-CBB5-B390179C75F3

Thu Feb 21 11:54:28 2013
panic(cpu 0 caller 0xffffff80080b7e75): Kernel trap at 0xffffff80080a70d6, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x00000001162be077, CR4: 0x00000000001606e0
RAX: 0xffffff802fefd5e8, RBX: 0x0000000000000000, RCX: 0x0000000000000003, RDX: 0x000000000000001a
RSP: 0xffffff81dd813988, RBP: 0xffffff81dd8139d0, RSI: 0x0000000000000000, RDI: 0xffffff802fefd5e8
R8: 0x004800200074006f, R9: 0x0000000000000000, R10: 0xffffff7f88ee43f0, R11: 0x0000000000000000
R12: 0xffffff803001fa40, R13: 0x0000000000000004, R14: 0xffffff80299a1a00, R15: 0xffffff81dd813aa0
RFL: 0x0000000000010206, RIP: 0xffffff80080a70d6, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff81dd813620 : 0xffffff800801d626
0xffffff81dd813690 : 0xffffff80080b7e75
0xffffff81dd813860 : 0xffffff80080cd3bd
0xffffff81dd813880 : 0xffffff80080a70d6
0xffffff81dd8139d0 : 0xffffff80084471da
0xffffff81dd813a30 : 0xffffff7f88eb71a9
0xffffff81dd813a80 : 0xffffff7f88ed08e5
0xffffff81dd813ae0 : 0xffffff7f88ecfc35
0xffffff81dd813b50 : 0xffffff8008466393
0xffffff81dd813bb0 : 0xffffff8008463fcf
0xffffff81dd813d00 : 0xffffff8008098481
0xffffff81dd813e10 : 0xffffff8008020aed
0xffffff81dd813e40 : 0xffffff8008010448
0xffffff81dd813e90 : 0xffffff800801961b
0xffffff81dd813f00 : 0xffffff80080a5c5e
0xffffff81dd813fb0 : 0xffffff80080cd9ce
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBFamily(5.5)[DF1A9F7E-C593-313D-8EBB-5DA72F03C087]@0xffffff7f88ea6000->0xffffff7f88f01fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[7EECA562-F708-37FF-9757-CA9C98939903]@0xffffff7f88681000

BSD process name corresponding to current thread: Labels & Address

Mac OS version:
12C3103

Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 12:13:47 PDT 2012; root:xnu-2050.20.9~1/RELEASE_X86_64
Kernel UUID: 3F93B852-872F-3DF0-BCF8-46D48024C422
Kernel slide: 0x0000000007e00000
Kernel text base: 0xffffff8008000000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)

System uptime in nanoseconds: 134251491812497
last loaded kext at 133974403970093: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f8a421000, size 16384)
last unloaded kext at 35995945028028: com.apple.filesystems.exfat 1.3 (addr 0xffffff7f8a414000, size 53248)
loaded kexts:
com.apple.driver.AppleUSBCDC 4.1.22
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.5fc12
com.apple.GeForce 8.0.6
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleMikeyDriver 2.3.5fc12
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.iokit.AppleBCM5701Ethernet 3.5.0b9
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 612.20.15
com.apple.driver.AppleUSBHub 5.5.0
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.2
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.driver.IOBluetoothHIDDriver 4.1.2f9
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.5fc12
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.nvidia.nvGK100hal 8.0.6
com.apple.NVDAResman 8.0.6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.AppleHDAController 2.3.5fc12
com.apple.iokit.IOHDAFamily 2.3.5fc12
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Nick
Member
Posts: 7237
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Postby Nick » February 22nd, 2013, 7:07 am

Hi ExtraElliot,

I have read your emails to our support concerning the same problem. There is no any solution yet.

If you have time to experiment, please try this.

(1)
Try to print (or simulate) using a regular printer. Select a label stock on Letter paper. Let it be Avery 5160 30 labels. In the paper selection dialog, set Manufacturer to Avery, Paper Size to All, and type 5160 into the Search box. Place only textual info on the label. In the first print dialog, select any printer but Zebra. Will you be able to proceed to the system print dialog on the same Mac? Click on the PDF button and select Open PDF in Preview. Will it work?

(2)
Choose the same label you used before (1.2" X .85" Zebra 4000D 800999-007). Don't place any content, print a blank label to make sure that the problem has nothing to do with the content. Open the Labels & Addresses print dialog. Change the printer to anything but Zebra (hope that you have such option). Click Next. Will it bring you to the system print dialog? Click on the PDF button and select Open PDF in Preview. Can you see a blank label in the preview? If there is no kernel panic so far, select Zebra in the system print dialog. Set Preset to Default Settings, and click on Print. What happens?

(3)
Open TextEdit program. In the menu, select File > Page Setup. Select the Zebra printer. Open the Paper Size list. Is the 1.2" X .85" label listed there? If yes, how is it named in the list exactly?
Make sure that the 2" X 1" label is listed in Page Setup. Choose this label in Labels & Addresses and repeat experiment (2). If there wasn't any problem, try to print normally with Zebra printer selected in the first print dialog. If upon clicking the Next button the system dialog opens, show a PDF in Preview.

Nick
Nick
Member
Posts: 7237
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Postby Nick » February 22nd, 2013, 8:00 am

Do the older Macs that can print with Labels & Addresses have Mac OS 10.8.2 or an older version?

Nick
ExtraElliot
New member
Posts: 4
Joined: February 21st, 2013, 12:53 pm

Postby ExtraElliot » February 22nd, 2013, 12:09 pm

Nick wrote:Do the older Macs that can print with Labels & Addresses have Mac OS 10.8.2 or an older version?

Nick

They are running 10.8.2.


Nick wrote:Hi ExtraElliot,

I have read your emails to our support concerning the same problem. There is no any solution yet.

If you have time to experiment, please try this.

(1)
Try to print (or simulate) using a regular printer. Select a label stock on Letter paper. Let it be Avery 5160 30 labels. In the paper selection dialog, set Manufacturer to Avery, Paper Size to All, and type 5160 into the Search box. Place only textual info on the label. In the first print dialog, select any printer but Zebra. Will you be able to proceed to the system print dialog on the same Mac? Click on the PDF button and select Open PDF in Preview. Will it work?

(2)
Choose the same label you used before (1.2" X .85" Zebra 4000D 800999-007). Don't place any content, print a blank label to make sure that the problem has nothing to do with the content. Open the Labels & Addresses print dialog. Change the printer to anything but Zebra (hope that you have such option). Click Next. Will it bring you to the system print dialog? Click on the PDF button and select Open PDF in Preview. Can you see a blank label in the preview? If there is no kernel panic so far, select Zebra in the system print dialog. Set Preset to Default Settings, and click on Print. What happens?

(3)
Open TextEdit program. In the menu, select File > Page Setup. Select the Zebra printer. Open the Paper Size list. Is the 1.2" X .85" label listed there? If yes, how is it named in the list exactly?
Make sure that the 2" X 1" label is listed in Page Setup. Choose this label in Labels & Addresses and repeat experiment (2). If there wasn't any problem, try to print normally with Zebra printer selected in the first print dialog. If upon clicking the Next button the system dialog opens, show a PDF in Preview.

Nick

I will give this a try later today or tomorrow after store close. I should note that I am able to get it to print correctly by selecting any other printer on the first screen and then reselecting the Zebra on the 2nd screen.
Nick
Member
Posts: 7237
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Postby Nick » February 23rd, 2013, 6:55 am

Thank you for your help. I hope that we'll find something that helps us localize the bug.

Nick
ExtraElliot
New member
Posts: 4
Joined: February 21st, 2013, 12:53 pm

Postby ExtraElliot » March 20th, 2013, 7:49 pm

Sorry for such a late response. Things got crazy at other locations and I wasn't able to make the rather long drive out to the store having this problem initially until today. I have an interesting update though. Upon installing the Mac OS 10.8.3 update, the problem has changed in many ways. In one regard you might say it has gone away in that I can now print labels normally without the workaround in the basic Mac setting. Great news, obviously, and I thought I was out of the woods, that is until I started up Parallels to run Windows 7 which the store's POS system needs to run on still (this will hopefully be changing this year).

When Parallels Desktop 8 is running the Windows 7 VM though, when you try to print with Labels and Addresses, the app crashes. This is progress though, as before the whole system crashed which was colossally annoying, and again, before it crashed whether Parallels was running or not on late-2012 Macs, as I tested it on other late-2012 Macs without Parallels or Bootcamp or anything, just straight 10.8.2, and no matter what you did, if you clicked "next" on that first screen with the Zebra printer selected, the OS hit a kernel panic and restarts.

I'm assuming this new issue has something to do with Parallels sharing of devices between the systems, but I'm not sure how to address it. Thus far, I've tried locking the printer to the Mac side and uninstalling any trace of it on the Windows side, but I still get the app crash. I tried disabling printer sharing altogether and still there's a crash. Interestingly, the workaround of selecting a different printer in the first screen and then the Zebra printer in the second screen works again. And also, the printer prints normally from other apps on the Mac side with Parallels running, so somehow, it still has something to do with the way Labels & Addresses is calling out to the printer.

Again, I welcome any thoughts you have and thank you for your time in helping to address this issue!

And I have a new error report that perhaps may make more sense to you than it does to me:

Process: Labels & Addresses [3954]
Path: /Applications/Labels & Addresses.app/Contents/MacOS/Labels & Addresses
Identifier: com.belightsoft.LabelsAddresses.appStore
Version: 1.6.4 (472)
App Item ID: 418308544
App External ID: 11575158
Code Type: X86 (Native)
Parent Process: launchd [152]
User ID: 501

Date/Time: 2013-03-20 12:10:18.050 -0400
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10

Interval Since Last Report: 44174 sec
Crashes Since Last Report: 9
Per-App Interval Since Last Report: 1048 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: 32E4DBE3-D3A4-238E-C727-2942DE8F22D1

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
Performing @selector(Print:) from sender NSButton 0x29da830
abort() called
pure virtual method called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x90189a6a __pthread_kill + 10
1 libsystem_c.dylib 0x90521b2f pthread_kill + 101
2 libsystem_c.dylib 0x905584ec abort + 168
3 libc++abi.dylib 0x92cba7e0 abort_message + 151
4 libc++abi.dylib 0x92cb8348 __cxa_pure_virtual + 26
5 com.apple.iokit.IOUSBLib 0x0a5207bb IOUSBIUnknown::genericQueryInterface(void*, CFUUIDBytes, void**) + 49
6 com.belightsoft.LabelsAddresses.appStore 0x0004b6df setZebraPrintWidthWidth(NSPrintInfo*, float) + 1103
7 com.belightsoft.LabelsAddresses.appStore 0x0004be2d -[CADocument sheetDidEnd:returnCode:contextInfo:] + 1373
8 com.apple.AppKit 0x97e5ef56 -[NSApplication endSheet:returnCode:] + 314
9 com.belightsoft.LabelsAddresses.appStore 0x00058979 -[CAPrintViewController Print:] + 133
10 libobjc.A.dylib 0x99f935d3 -[NSObject performSelector:withObject:] + 70
11 com.apple.AppKit 0x98059b42 -[NSApplication sendAction:to:from:] + 436
12 com.apple.AppKit 0x98059950 -[NSControl sendAction:to:] + 102
13 com.apple.AppKit 0x9805985f -[NSCell _sendActionFrom:] + 159
14 com.apple.AppKit 0x98057dd0 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1895
15 com.apple.AppKit 0x9805760f -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 511
16 com.apple.AppKit 0x98056d29 -[NSControl mouseDown:] + 867
17 com.apple.AppKit 0x9804e991 -[NSWindow sendEvent:] + 6968
18 com.apple.AppKit 0x9804997f -[NSApplication sendEvent:] + 4278
19 com.apple.AppKit 0x97f6369c -[NSApplication run] + 951
20 com.apple.AppKit 0x97f06666 NSApplicationMain + 1053
21 com.belightsoft.LabelsAddresses.appStore 0x0001680a start + 54

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9018a9ae kevent + 10
1 libdispatch.dylib 0x99d01c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x99d017a9 _dispatch_mgr_thread + 53

Thread 2:
0 libsystem_kernel.dylib 0x9018a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x905230ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x90522e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9050ad2a start_wqthread + 30

Thread 3:
0 libsystem_kernel.dylib 0x9018a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x905230ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x90522e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9050ad2a start_wqthread + 30

Thread 4:
0 libsystem_kernel.dylib 0x9018a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x905230ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x90522e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9050ad2a start_wqthread + 30

Thread 5:
0 libsystem_kernel.dylib 0x9018a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x905230ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x90522e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9050ad2a start_wqthread + 30

Thread 6:
0 libsystem_kernel.dylib 0x9018a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x905230ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x90522e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9050ad2a start_wqthread + 30

Thread 7:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x901877d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x90186cb0 mach_msg + 68
2 com.apple.CoreFoundation 0x91cd4f89 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x91cda96f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x91cda02a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x91cd9e9b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x952a163a +[NSURLConnection(Loader) _resourceLoadLoop:] + 395
7 com.apple.Foundation 0x953057c8 -[NSThread main] + 45
8 com.apple.Foundation 0x9530574b __NSThread__main__ + 1396
9 libsystem_c.dylib 0x905205b7 _pthread_start + 344
10 libsystem_c.dylib 0x9050ad4e thread_start + 34

Thread 8:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x90189c72 __semwait_signal + 10
1 libsystem_c.dylib 0x905aaa55 nanosleep$UNIX2003 + 189
2 libsystem_c.dylib 0x905aa91e usleep$UNIX2003 + 60
3 com.apple.AppKit 0x98152c9d -[NSUIHeartBeat _heartBeatThread:] + 879
4 com.apple.Foundation 0x953057c8 -[NSThread main] + 45
5 com.apple.Foundation 0x9530574b __NSThread__main__ + 1396
6 libsystem_c.dylib 0x905205b7 _pthread_start + 344
7 libsystem_c.dylib 0x9050ad4e thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbffff1a4 ecx: 0xbffff11c edx: 0x90189a6a
edi: 0xac07ba28 esi: 0x00000006 ebp: 0xbffff138 esp: 0xbffff11c
ss: 0x00000023 efl: 0x00000206 eip: 0x90189a6a cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x088d4000
Logical CPU: 0

Binary Images:
0x1000 - 0x2c5fef +com.belightsoft.LabelsAddresses.appStore (1.6.4 - 472) <5EE2B7DB-9213-3AEC-53EF-03FF3410E05E> /Applications/Labels & Addresses.app/Contents/MacOS/Labels & Addresses
0x44c000 - 0x4f7fff libcrypto.0.9.7.dylib (106) <B96063DD-DBFC-320E-97C7-9ED5099051AC> /usr/lib/libcrypto.0.9.7.dylib
0x53b000 - 0x65affb com.apple.WebKit (8536 - 8536.28.10) <C181C3FB-91E3-38AB-A709-6B61935B3AD8> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x70b000 - 0x70dfff com.apple.ExceptionHandling (1.5 - 10) <D565F065-B45F-37FF-BA46-C675F95BBC00> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling
0x713000 - 0x71bff7 +org.brautaset.SBJson (3.0.4 - 34) <F5ED786C-B5B6-CBC3-D525-6B8791D07890> /Applications/Labels & Addresses.app/Contents/Frameworks/SBJson.framework/Versions/A/SBJson
0x72e000 - 0x13c1ffb com.apple.WebCore (8536 - 8536.28.10) <AA738A8C-808D-302A-B58D-404C58075C45> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x1bc6000 - 0x1bd3ff3 com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x1fc6000 - 0x1fc7ffe com.apple.AddressBook.LocalSourceBundle (2.1 - 1169) <5184600D-D93E-3267-A3C0-1927BD7DB823> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x1fcc000 - 0x1fcfffe com.apple.DirectoryServicesSource (2.1 - 1169) <F49E7180-F3CF-3C63-8AF3-76C088BA779C> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x1fd5000 - 0x1fe2ffb com.apple.KerberosHelper (4.0 - 1.0) <527E53D2-F8D2-31D1-8576-B725B42C97D9> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosHelper
0x1fec000 - 0x1ff3ff7 com.apple.AOSNotification (1.7.0 - 636.3) <520524D9-B14F-3DED-9281-8FAFEFFBA863> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x2fab000 - 0x2fbaffd com.apple.NSServerNotificationCenter (5.0 - 5.0) <86494495-4C08-3673-8B73-04931F3D9345> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotification
0x2fc5000 - 0x2fcefff com.apple.ProtocolBuffer (2 - 104) <54ACBE43-3E02-38C0-81D1-A9EB40E5655A> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolBuffer
0x7f50000 - 0x7fa1ff7 com.apple.AddressBook.CardDAVPlugin (10.8 - 333) <A8099206-0C6D-3114-A908-F8992CA5CA88> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
0x8400000 - 0x8462fff com.apple.coredav (1.0.1 - 179.7) <FE9A6204-03DA-3183-A793-3FA8EEBFA1C4> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x849d000 - 0x84f9ffb com.apple.corelocation (1239.40 - 1239.40) <DF504BBD-A9D5-3AF0-AAF7-F7C06753A13C> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x8526000 - 0x8558ff3 com.apple.GeoServices (1.0 - 1) <E42ABF31-2FE8-303E-908F-2510E69B70CE> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x86f2000 - 0x86f2ff9 +cl_kernels (???) <EA68AFFF-8F79-4234-86BA-E8112583974B> cl_kernels
0x86f8000 - 0x8700ffd libcldcpuengine.dylib (2.2.16) <0BE2D018-66CC-3F69-B8F1-7A81EEEE09F4> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x870b000 - 0x870cff5 +cl_kernels (???) <2659060A-13F0-49C3-B325-C1E772316EBB> cl_kernels
0x8717000 - 0x8717fff +cl_kernels (???) <23DE4B50-F0FB-425F-B530-015AA0F4C0A1> cl_kernels
0x8719000 - 0x87abfff unorm8_bgra.dylib (2.2.16) <1298D118-0B14-3F3D-B2CA-348A1C67183E> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra.dylib
0x890a000 - 0x890aff3 +cl_kernels (???) <2AE11DB8-3B21-446C-A730-3B1E1E6D8EB1> cl_kernels
0x890e000 - 0x890eff5 +cl_kernels (???) <C6123E84-8531-470B-BE44-822166343745> cl_kernels
0x89fa000 - 0x89faff3 +cl_kernels (???) <B9999EBF-5F4C-477B-BAA6-A4A26058A4C6> cl_kernels
0x8f6c000 - 0x8ffbfff unorm8_rgba.dylib (2.2.16) <0045BE37-9C14-3C10-84DB-D95481C6E754> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba.dylib
0xa1eb000 - 0xa29aff7 unorm8_rgbx.dylib (2.2.16) <33287354-9C5C-3140-A86D-2437E5FAF69F> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgbx.dylib
0xa4ea000 - 0xa50bff7 libPDFRIP.A.dylib (331.0.4) <C4A3E914-52FB-3161-B3E5-23FEE93B5FCE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0xa51f000 - 0xa52aff3 com.apple.iokit.IOUSBLib (5.5.0 - 5.5.0) <13CFA7EB-5951-3A50-B74E-AAB246B5AE0D> /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle/Contents/MacOS/IOUSBLib
0x40000000 - 0x40003ff7 +org.linkbackproject.LinkBack (102) <9064511D-D7B9-66A2-A9AE-0A95F750AB3F> /Applications/Labels & Addresses.app/Contents/Frameworks/LinkBack.framework/Versions/A/LinkBack
0x8feee000 - 0x8ff20e57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
0x90007000 - 0x900fbff3 com.apple.QuickLookUIFramework (4.0 - 555.5) <5A62C87F-5F74-380B-8B86-8CE3D8788603> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x900fc000 - 0x90106fff libCSync.A.dylib (331.0.4) <71A7B331-C8A2-322C-AFB0-062EE9C3B848> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x90107000 - 0x9010bfff com.apple.CommonPanels (1.2.5 - 94) <7B3FC9A4-0F71-31E7-88CE-1BD4CBB655B2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x9010c000 - 0x9011cff7 libsasl2.2.dylib (166) <D9080BA2-A365-351E-9FF2-7E0D4E8B1339> /usr/lib/libsasl2.2.dylib
0x90150000 - 0x90174fff libJPEG.dylib (849) <CD42C17E-6B13-35BE-B585-9AE69CEA534F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x90175000 - 0x9018fffc libsystem_kernel.dylib (2050.22.13) <70C520E8-0394-3DFB-823B-FE8C251C169A> /usr/lib/system/libsystem_kernel.dylib
0x90509000 - 0x90509fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x9050a000 - 0x905c7feb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x905c8000 - 0x905cefff libGFXShared.dylib (8.7.25) <4268BFAF-4529-3B40-A8B9-66F176AC20CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x905cf000 - 0x9078bffd libicucore.A.dylib (491.11.2) <59A23F06-16AD-35F8-BA58-D17305232402> /usr/lib/libicucore.A.dylib
0x9078c000 - 0x907b1ff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <BBB53E4F-BCBA-3461-875F-8FA8E9157261> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
0x907b2000 - 0x908caff7 com.apple.coreavchd (5.6.0 - 5600.4.16) <D871D730-1D5C-34E7-98C7-0FF09964E618> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x908cb000 - 0x9099fff3 com.apple.backup.framework (1.4.2 - 1.4.2) <0473EB45-E9BF-3C10-B235-A6E2B960A88F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x909a0000 - 0x909a3ff7 com.apple.TCC (1.0 - 1) <ABE3CE50-C948-30B1-A343-837D8E7BA9F0> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x909a4000 - 0x909ceff9 com.apple.framework.Apple80211 (8.3.2 - 832.18.1) <69AD5C5E-14A2-3E2B-AE28-2C7A7E4F5D0A> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x909cf000 - 0x909d3fff com.apple.OpenDirectory (10.8 - 151.10) <E3D2E1A4-6E55-3C23-BCB4-7B9D31EFD605> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x909d4000 - 0x90a1cff5 com.apple.opencl (2.2.18 - 2.2.18) <004A1DE4-49C6-3938-8B54-CD1DC23BDBE5> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x90a1d000 - 0x90b2aff3 com.apple.ImageIO.framework (3.2.0 - 849) <B34C2380-51F6-38B1-BB6C-C2E5185D90EF> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x90b37000 - 0x90b57ffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x90b58000 - 0x90b66ff3 libsystem_network.dylib (77.10) <11CAF6A8-17CF-3178-9348-57C5ED494BA8> /usr/lib/system/libsystem_network.dylib
0x913e5000 - 0x913eefff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ef000 - 0x91474ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E947DC1-7985-3111-A864-58EDD6D955DC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x91475000 - 0x91475fff com.apple.Cocoa (6.7 - 19) <01AA482A-677A-31CA-9EC9-05C57FDDE427> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x91476000 - 0x91479ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x9147a000 - 0x9156bffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x9156c000 - 0x9156cfff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9156d000 - 0x915e6ff0 com.apple.CorePDF (2.0 - 2) <6B5BF755-F336-359C-9A99-F006F61442CF> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x915e7000 - 0x91610ff7 libRIP.A.dylib (331.0.4) <FE496AFC-420A-3712-BC79-FC8C63ADB73D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x91611000 - 0x9161cffb com.apple.DirectoryService.Framework (10.8 - 151.10) <ABC37C4F-4B9E-327D-90C0-1682526371F4> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x9161d000 - 0x916f3fff com.apple.DiscRecording (7.0 - 7000.2.4) <528052A0-FCFB-3867-BCDF-EE0F8A998C1C> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x916f4000 - 0x91af0feb com.apple.VideoToolbox (1.0 - 926.87) <D6460276-E1CF-317D-B32F-80EAE916168C> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x91af1000 - 0x91b48ff7 com.apple.ScalableUserInterface (1.0 - 1) <4B538E02-4F41-37FF-81F6-ED43DE0E78CC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
0x91b49000 - 0x91b4cff3 com.apple.AppleSystemInfo (2.0 - 2) <4DB3FD8F-655E-3F96-97BC-040B33044A34> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x91c5e000 - 0x91c68fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x91c69000 - 0x91c70ffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x91c71000 - 0x91c9afff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x91c9b000 - 0x91ca2fff libsystem_dnssd.dylib (379.37) <49A44FB3-559D-3C7E-AA40-23F5A8E612AC> /usr/lib/system/libsystem_dnssd.dylib
0x91ca3000 - 0x91e8bffb com.apple.CoreFoundation (6.8 - 744.18) <68AFEE40-0078-347E-9DEE-32CFE0062A10> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x91e8c000 - 0x91e9bfff libGL.dylib (8.7.25) <818E3E6B-9B00-3117-8157-9E95CB59A47B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x91e9c000 - 0x91ea5ffd com.apple.audio.SoundManager (4.0 - 4.0) <6A0B4A5D-6320-37E4-A1CA-91189777848C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x91ea6000 - 0x92132ffb com.apple.RawCamera.bundle (4.04 - 680) <DD1D3CFC-1710-3186-A6C4-89B42F100117> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x92133000 - 0x9214ffff libPng.dylib (849) <BF2CB6F5-A2F1-35A4-93F7-ACA6D7F02084> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x92152000 - 0x9215cfff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <774CDB2F-34A1-347A-B302-4746D256E921> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x92161000 - 0x92210ff7 com.apple.CoreText (260.0 - 275.16) <7716C57B-E059-3B30-BBA8-AD7FF6EE3D35> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x92211000 - 0x922bbfff com.apple.LaunchServices (539.7 - 539.7) <AF33EBD3-BC0B-30B5-B7DA-5CCCF12D7EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x922bc000 - 0x92357fff com.apple.CoreSymbolication (3.0 - 117) <F705A8CD-A04A-3A84-970A-7B04BC05DA97> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
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0x989ed000 - 0x98a2dfff com.apple.MediaKit (14 - 687) <8735A76E-7766-33F5-B3D2-86630070A1BA> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x98a30000 - 0x98c9dffb com.apple.imageKit (2.2 - 670) <E5D08218-C9FC-32ED-B461-4725B2456404> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
0x98c9e000 - 0x98ca2ffc libGIF.dylib (849) <2F1DE1C6-4779-35A6-8ED5-BBF8ADD5962A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x98ca3000 - 0x98cc7fff com.apple.PerformanceAnalysis (1.16 - 16) <7B7EAA0B-5208-32DB-B083-D4B62F37EC46> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x98cc8000 - 0x98de4ffb com.apple.desktopservices (1.7.3 - 1.7.3) <7157C51D-C695-3C9E-B532-F551E7E55B56> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x98de5000 - 0x9907ffff com.apple.AddressBook.framework (7.1 - 1169) <AF50144A-A327-3367-81B1-95B3D46E56F0> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x99080000 - 0x99080fff libSystem.B.dylib (169.3) <B81FAD7E-8808-3F49-807F-0AD68D0D7359> /usr/lib/libSystem.B.dylib
0x99081000 - 0x990e9ff7 com.apple.framework.IOKit (2.0.1 - 755.22.5) <F9A70D23-1108-3616-9DE3-6C5730CA7AB2> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x990ea000 - 0x99129ff7 com.apple.bom (12.0 - 192) <D245FA22-3B6C-3872-B485-BE84AD9098B2> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9912a000 - 0x99227ff7 com.apple.DiskImagesFramework (10.8.3 - 345) <26D0C7F8-E87E-3511-8388-8EE616A39D6D> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x9922c000 - 0x99233fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x99234000 - 0x993acff5 com.apple.QuartzCore (1.8 - 304.2) <FB737C74-C460-32A3-9107-D2112BAE6EBC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x993b5000 - 0x9944cff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x9944d000 - 0x99466ffb com.apple.frameworks.preferencepanes (15.1 - 15.1) <D788C8BE-5A13-3EA3-93FA-9B5CEEFE249B> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x994c0000 - 0x994f1fff com.apple.DictionaryServices (1.2 - 184.4) <CCB46C81-57C6-3F45-B77C-4D29E4CD6BA6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x994f2000 - 0x99502ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <C6076983-A02E-389E-BFC6-008EECC4C896> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x99503000 - 0x998e6fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x998f1000 - 0x998f2fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x998f3000 - 0x998f4fff libsystem_sandbox.dylib (220.2) <61A79095-1978-3AAA-B0E0-658BC8E5F045> /usr/lib/system/libsystem_sandbox.dylib
0x998f5000 - 0x99bb5ff3 com.apple.security (7.0 - 55179.11) <165A3105-9ADF-329B-93FC-3C8EFAEDDD13> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x99bb6000 - 0x99bb6fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x99bb7000 - 0x99cafff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x99cb0000 - 0x99cfcfff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x99cfd000 - 0x99d0fff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x99d10000 - 0x99d14fff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x99d3b000 - 0x99d44ff9 com.apple.CommonAuth (3.0 - 2.0) <34C4768C-EF8D-3DBA-AFB7-09148C8672DB> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x99d50000 - 0x99d51fff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
0x99d52000 - 0x99d55ffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x99d56000 - 0x99da5ff6 libTIFF.dylib (849) <229EBA67-A2D3-30B7-8177-3CA5503360EC> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x99da6000 - 0x99dc3fff libxpc.dylib (140.42) <1E419D55-C5C1-33FF-B52E-6C7FFBEA5E1F> /usr/lib/system/libxpc.dylib
0x99dc4000 - 0x99f21ffb com.apple.QTKit (7.7.1 - 2599.24) <39CC892D-2874-33FE-BE30-87FE07D875BD> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x99f22000 - 0x99f2dfff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x99f6b000 - 0x99f74fff com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x99f75000 - 0x9a082057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x9a083000 - 0x9a083fff com.apple.Carbon (154 - 155) <C0A26E7B-28F1-3C7E-879E-A3CF3ED5111C> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9a084000 - 0x9a0b1ffe libsystem_m.dylib (3022.6) <93CEEC8C-FAB5-313C-B0BB-0F4E91E6B878> /usr/lib/system/libsystem_m.dylib
0x9a0b2000 - 0x9a0b2ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <D35BA73D-1E56-3A1D-9F9F-971F3BF8C136> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9a0b3000 - 0x9a1eeff7 libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x9a1ef000 - 0x9a231fff libcurl.4.dylib (69.2) <8CC566A0-0B25-37E8-A6EC-30074C3CDB8C> /usr/lib/libcurl.4.dylib
0x9a235000 - 0x9a3beff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x9a3bf000 - 0x9a419fff com.apple.Symbolication (1.3 - 93) <4A794D1C-DE02-3183-87BF-0008A602E4D3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x9a41a000 - 0x9a41afff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x9a41b000 - 0x9a481fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x9a482000 - 0x9a48effa com.apple.CrashReporterSupport (10.8.3 - 417) <A4A45B14-8992-3739-82BC-3C5E5C2686F9> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x9a48f000 - 0x9a48ffff com.apple.quartzframework (1.5 - 1.5) <9018BE5B-4070-320E-8091-6584CC17F798> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9a490000 - 0x9a496fff com.apple.phonenumbers (1.1 - 47) <0D9B4A12-C1D3-374C-B320-11806C0CCF2A> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumbers
0x9a497000 - 0x9a4a0ffe com.apple.aps.framework (3.0 - 3.0) <F4EF9C03-5B1B-3559-A77D-BD1B2D11167E> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePushService
0x9a4a1000 - 0x9a4e8ff3 com.apple.CoreMedia (1.0 - 926.87) <713B7213-D695-3162-9852-DBC114C26178> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x9a4e9000 - 0x9a507ff3 com.apple.openscripting (1.3.6 - 148.3) <F3422C02-5ACB-343A-987B-A2D58EA2F5A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x9a508000 - 0x9a50bff9 libCGXType.A.dylib (331.0.4) <981B13D6-4E8B-3468-92D3-FE436B48C0DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x9a50c000 - 0x9a566ffb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x9a5ad000 - 0x9a5afffb libRadiance.dylib (849) <EAF7C74F-2A71-3A07-82E1-4FADEAFCF201> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9a5b0000 - 0x9a609fff com.apple.QuickLookFramework (4.0 - 555.5) <4E381B7B-7EB5-37FD-9BA7-517DB48D07A7> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9a610000 - 0x9a61eff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x9a61f000 - 0x9a622fff com.apple.help (1.3.2 - 42) <2B727B38-0E18-3108-9735-F65958924A91> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x9a623000 - 0x9a648ff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9a649000 - 0x9a6adff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x9a6ae000 - 0x9a762fff com.apple.coreui (2.0 - 181.1) <6BEEE83E-C878-3FE6-B521-8B32B3A35409> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2684
thread_create: 1
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=188.5M resident=62.2M(33%) swapped_out_or_unallocated=126.3M(67%)
Writable regions: Total=88.9M written=7844K(9%) resident=27.2M(31%) swapped_out=192K(0%) unallocated=61.8M(69%)

REGION TYPE VIRTUAL
=========== =======
CG backing stores 6584K
CG image 500K
CG raster data 208K
CG shared images 1216K
CoreImage 4K
CoreServices 1604K
MALLOC 50.6M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=243 4K
Memory tag=35 3708K
OpenCL 52K
SQLite page cache 480K
Stack 68.1M
VM_ALLOCATE 16.2M
__DATA 8908K
__DATA/__OBJC 264K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 39.5M
__OBJC 3312K
__OBJC/__DATA 72K
__PAGEZERO 4K
__TEXT 149.0M
__UNICODE 544K
mapped file 101.6M
shared memory 1404K
=========== =======
TOTAL 453.6M

Model: Macmini6,1, BootROM MM61.0106.B03, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.7f0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB
USB Device: ZTC LP 2824 Plus, 0x0a5f, 0x00a3, 0x14400000 / 29
USB Device: TM-T88V, 0x04b8 (Seiko Epson Corp.), 0x0e02, 0x14300000 / 28
USB Device: Generic USB Hub, 0x058f (Alcor Micro, Corp.), 0x9254, 0x14100000 / 17
USB Device: Macally iKeySlim, 0x2222, 0x0013, 0x14110000 / 19
USB Device: Macally ECOMouse, 0x2222, 0x3100, 0x14130000 / 18
USB Device: Symbol Bar Code Scanner, 0x05e0 (Symbol Technologies), 0x1200, 0x14200000 / 1
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828a, 0x1d181300 / 8
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
ExtraElliot
New member
Posts: 4
Joined: February 21st, 2013, 12:53 pm

Postby ExtraElliot » March 20th, 2013, 10:04 pm

I might have found a temporary fix. If I turn sharing off for the Zebra printer in Mac settings, then delete every trace of it in Windows, then go to Parallels preferences and delete it from the USB menu (though it still shows up under devices), I can get Labels & Addresses printing while Parallels is running. And while I feel like I'm waiting for the other boot to fall still, it is beyond nice to know that at the very least we've seen dramatic improvements over the last couple of days and may have even found a fix that more or less works.
Nick
Member
Posts: 7237
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Postby Nick » March 21st, 2013, 4:26 am

Hi ExtraElliot,

Thanks for this info! Our programmers will analyze it and if possible fix our program. It is possible that the problem resides outside our program.

Nick

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