All templates are gone in "My Templates"

ironbutterfly
Member
Posts: 15
Joined: August 29th, 2015, 6:55 am

All templates are gone in "My Templates"

Postby ironbutterfly » June 28th, 2016, 8:25 am

I was going to do a poster for my shop on Etsy, using one of my templates in "My Templates", and to my shock, all templates are gone.
What happened ? How can I retrieve these templates ? I thought they were safe there.
Thanks
Nick
Member
Posts: 7237
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
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Re: All templates are gone in "My Templates"

Postby Nick » June 29th, 2016, 8:25 am

Hi

Please click on the arrow icon to the right from the "My Templates" title in the Template Gallery. You will be brought to the folder where Swift Publisher keeps user's templates. If there is no your templates, the program will not be able to show them in the Template Gallery. In this case, try to search for templates using the Spotlight.

Nick

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