Crash with Images

YvonneinSonoma
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Location: Sonoma, CA.
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Crash with Images

Postby YvonneinSonoma » October 24th, 2014, 6:07 pm

Running Yosemite on an iMac, I just upgraded Swift Publisher this morning to 3.3.6. Now it hangs repeatedly when manipulating (moving, resizing, selecting "object causes wrap") and I have to force-quit. If desired, I can post some or part of the report sent to Apple. I'm trying to finish a newsletter with images so this is very frustrating. Is anyone else having this problem?
Nick
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Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
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Re: Crash with Images

Postby Nick » October 25th, 2014, 12:58 am

Hi

Please email your log together with the document to support@belightsoft.com

Nick
YvonneinSonoma
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Posts: 11
Joined: March 28th, 2012, 2:53 pm
Location: Sonoma, CA.
Contact:

Re: Crash with Images

Postby YvonneinSonoma » October 25th, 2014, 12:31 pm

Thanks, Nick. On the way....
FNWeb
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Joined: October 26th, 2014, 1:17 pm

Re: Crash with Images

Postby FNWeb » October 26th, 2014, 1:20 pm

SAME! I've had to reopen at least 30 times this morning to meet a deadline and still NO SUCCESS! Looked for an upgrade option and nothing. So pissed.
Nick
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Posts: 7241
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
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Re: Crash with Images

Postby Nick » October 27th, 2014, 3:14 am

Thanks for sending us the log, but your document is also needed. Please email it to us as well.

Nick

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