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Posted: May 12th, 2014, 9:56 pm
by Jewel123
I have first started off with building a 2 floor house. When it comes to putting the roof on, for some reason it never installs. I have tried taking down the walls of the 2nd floor and replacing the walls with 'room' from tools. That doesn't work either. Any ideas on how to fix this problem? We have literally tried so many ways for 3 days to fix the roof up but it never works.

Posted: May 12th, 2014, 9:57 pm
by Jewel123
When it comes to saving a project, for some reason, 'unspecified error' keeps popping up it never saves. Anybody else have the same problem also? Also, it was mostly saved One Drive (Windows 8). Thanks

Posted: May 13th, 2014, 2:51 am
by Nick
Adding the roof:
Two simple things I can think of are the following. Both relate to the external walls on the upper floor.
1. The external walls don't create a closed contour (there is a gap). It's not the case hen you are using the Room tool which creates a rectangle.
2. The external wall type is Loft Wall instead of Story Wall.

Since you cannot save your project, there can be a bug in the program, or the document is broken what causes adding the roof impossible.

Try to add a separate 2-floor building near the existing and see if it lets you add the roof. Use the Room tool to add walls.

Saving problem:
If you could save your project before, it can help if you send it to support@belightsoft.com and explain what has been change to get the current project state. We'll try to repeat the problem on our computer.

Nick