downloading "clipart.dmg" - extremely slow!

yinnibelight
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Posts: 1
Joined: May 28th, 2007, 10:22 am

Postby yinnibelight » May 28th, 2007, 10:27 am

When I try to download the "clipart.dmg"- file it is ultra slow:5 up to 8 kBit/sec
that means: I have to wait 1 day and about 14 hours for the complete download!!!
I have a DSL internetconnection with up to 16000 kBit/sec

has enyone som help for me for a "normal" downlod time?
Nick
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Posts: 7241
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Postby Nick » May 29th, 2007, 2:20 am

Hi,
Try to download again. Usually, there is no problems with downloading our software.

Nick
clippy
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Posts: 1
Joined: May 29th, 2007, 7:41 am

Postby clippy » May 29th, 2007, 7:44 am

Nick wrote:Hi,
Try to download again. Usually, there is no problems with downloading our software.

Nick

Hello, where can I find the download-link of this file. Because I can't use cliparts in my Business Card Composer installation. It's version 4.1.3.
Nick
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Posts: 7241
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Postby Nick » May 29th, 2007, 9:27 am

Hi,
Contact BeLight's support (support@belightsoft.com). They can send you a download link.

Nick
Nick
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Posts: 7241
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Postby Nick » May 30th, 2007, 4:39 am

To everybody who is concerned about the download speed.

Be sure that the connection not only from you to your Internet provider is high-speed, but your provider's outer connection too.

You can check the speed by using the traceroute Terminal command:
1. Open Applications/Utilities/Terminal.app
2. Type the command, space and the server name like here:
traceroute dl.filekicker.com
The internet host name should be extracted from the download link. You should omit also "http://".
3. Press Return.

The Terminal screen will display how packets travel through gateways from your computer to the host. Against gateways, you'll see the delay time like below:
1 helios.ee.lbl.gov (128.3.112.1) 0 ms 0 ms 0 ms
2 lilac-dmc.Berkeley.EDU (128.32.216.1) 19 ms 19 ms 19 ms
3 lilac-dmc.Berkeley.EDU (128.32.216.1) 39 ms 19 ms 19 ms
.......

Please don't complain to us about your Internet provider or vice versa.

Nick

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