iTunes import

jean-claude lagnain
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Joined: October 19th, 2010, 12:11 pm

Postby jean-claude lagnain » October 19th, 2010, 12:20 pm

when I import from iTunes, I never get the corresponding albums photos .
Is there a particular way to get them ?
Nick
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Location: Odessa, Ukraine
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Postby Nick » October 20th, 2010, 3:17 am

Hi jean-claude,

Normally, the images appear together with the list of albums or songs in the Source panel.

Please open iTunes and find one track that has an artwork. It must be displayed in iTunes right panel. Then in Disc Cover, import that track from iTunes and see if the image was imported too. If it wasn't, send this audio file to support@belightsoft.com mentioning this forum. We'll see what's happening.

Also if importing an image from that test track is unsuccessful, save your console log and sent together with the audio file. Probably there are error messages.

To save the console log, open the Console application from the Applications/Utilities folder. Choose File > Open Console Log. Then choose File > Save a Copy As in the menu of Console to save the log.

Nick

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