Disc Cover, Snow Leopard & Epson R800

nasi
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Joined: June 21st, 2010, 11:37 am

Postby nasi » June 21st, 2010, 11:44 am

Hi Nick,

I have just come across the same problem. Having just upgraded to Snow Leopard I found that printing to disc on my R800 was not working, despite following the usual procedure.

After reading this thread, I tried your suggesting from comment #10 and that solved the problem.

It would appear that there is a bug in Disc Cover and your post in comment #4 hi-lights the problem clearly. In order to print successfully, the Destination Paper Size must be set to Document Paper: A4 (Manual Feed)–not Document Paper: A4.

This can be seen clearly by following the steps in #10 and having another look at the print summary.

What seems to be happening (from my pov) is that the paper size (as set in File->Print Settings…) is not being set correctly, or not being sent to the printer driver.

Is this a bug you are able to reproduce? Is there a fix in the works?

It is certainly inconvenient having to go through the extra manual steps each time I want to print.
Nick
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Postby Nick » June 22nd, 2010, 4:44 am

Hi nasi,

There is no any solution yet. We will try to fix this problem in the next version.

You are not alone who have a problem with paper selection
http://www.belightsoft.com/forum/viewtopic.php?id=9079
so I'll ask the developers to fix it as soon as possible.

Nick
Nick
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Postby Nick » December 18th, 2010, 11:50 am

Hi Davidcam12,

We have discovered that on Snow Leopard graphics with transparency is printed incorrectly. Try this. In the Preferences dialog (Cmd-P), go to the Printing tab and select the Use raster printing check box.

Nick
ronnie_patrick
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Postby ronnie_patrick » January 4th, 2011, 5:27 pm

I am using Epson 800 but it is not working after i upgraded my window from XP to Vista
Nick
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Postby Nick » January 5th, 2011, 3:35 am

ronnie_patrick,

If the printer doesn't print from any application, update the printer driver. On Windows it is even more effective to remove the printer from the system and reinstall from scratch.

Nick

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