Can't save

davidpellerin
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Posts: 1
Joined: July 27th, 2006, 4:02 pm

Postby davidpellerin » July 27th, 2006, 4:06 pm

I am unable to save files. Everytime I attempt to save I'm asked to "save as" and when I do a new file is not created. Just started yesterday.
Ideas?
dp
Nick
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Posts: 7237
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
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Postby Nick » July 28th, 2006, 3:48 am

Could you give me some details?
1. Did you have running any hard disk utilities (backup or other)? They may block read/write operations when perform their task.

2. Did you try to save your document to different locations (Desktop, for instance)? It is possible you tried to save to read-only folder.

In some cases repairing permissions can help.
Launch the Applications > Utilities > Disk Utility application;
select the volume into which you cannot save the document and click "Repair Disk Permissions".
Nick
Member
Posts: 7237
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Postby Nick » July 28th, 2006, 10:21 am

I have found one possible reason for the problem.

Our software meets a problem with images pasted form MS Word. This happen when wrapping style of the image is set to something other than "In line with text" (see image properties via double-click -> Layout tab).

If you are using such images, use the following method:
- copy the desired image to the Clipboard;
- open the image in the preview application (menu: File > New from Clipboard);
- get the image from Preview into the Clipboard (menu: Edit > Copy);
- paste into your Disc Cover document.

I think Preview drops some image's property that wrongly recognized by our program.

We will fix the problem as soon as we can.

Nick

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