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Epson XP-620 Problems

Posted: January 15th, 2015, 6:37 pm
by southrunnerp
I have a Epson Expression XP-620, and I am trying to print a wedding label for my cousin's wedding DVD. I have tried both trays on Disc Cover 3, and nothing seem to work. When it starts to print, the printer pops the DVD/CD tray out and ask me to pull the output tray out. Please help.

I am using a iMac (10.10.1)
Epson Expression XP-620
Disc Cover 3 (Trial Version)

Re: Epson XP-620 Problems

Posted: January 16th, 2015, 7:44 am
by Nick
Hi

Epson XP-620 should be compatible with Tray Type 2.

Possibly you have missed some settings. Please check this:
- Select Tray Type 2.
- In the Print dialog, open the Print Settings or Printer Features section, and set Media Type to CD/DVD.
- Connect your printer to the computer using via USB. Some printers cannot print on discs over WiFi and network.

Also check your printer manual. There can be some suggestions about printing on discs which are specific to your printer model.

Nick