Exported PDFs not showing up on Yosemite

User avatar
greenpeas
Member
Posts: 102
Joined: October 23rd, 2006, 9:47 am
Location: Georgia - USA
Contact:

Exported PDFs not showing up on Yosemite

Postby greenpeas » December 16th, 2014, 11:13 am

On ver 3.0.11 when I export a pdf it shows up blank when loaded in quick view, acrobat reader and Preview.

Is there a problem?
He was in the world, and though the world was made through him, the world did not recognize him. - John 1:10
Nick
Member
Posts: 7241
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Re: Exported PDFs not showing up on Yosemite

Postby Nick » December 17th, 2014, 4:17 am

Hi,

Maybe it is something wrong with the original document. I exported one of templates and checked it in Apple Preview, Quick Look, Cover Flow (in Finder) and Adobe Reader (Build: 11.0.07.79). All text and graphics were displayed the same way as in the document.

Please try to export a template. If the problem repeats, tell me what version of OS X you have. Try to export to TIFF or JPEG. Will it be blank as well?
If only your document produces a blank PDF:
1. Make sure that the active design element has some content when you open the Export dialog.
2. Check the Print preview. Is it also blank?
3. It can help if you send your original document to support@belightsoft.com - I'll try to export from it on my computer. Please add the link to this topic to your email.

Nick

Return to “Disc Cover”

Who is online

Users browsing this forum: No registered users and 3 guests