General Frequently Asked Questions
Purchase Inquiries
If I place my order online, how long does it take to get the serial number?
The time it takes to process your online order will be under a minute. The time it takes for you to receive your registration information depends on what product edition you have ordered (boxed or download edition). The serial number for the boxed edition is shipped inside the box. For the download edition the serial number is included in the automated email, which is sent immediately. You should carefully enter your email address. Please make sure that our emails are not stopped by your spam filter.
Do you offer a money back guarantee?
We do offer a 30-day money back guarantee. If for some reason you are not happy with the product, simply contact us within 30 days of the purchase date and we will issue a refund.
Can I buy your software in a store?
Our software can be purchased in some worldwide retail stores. The most popular retail chains that carry our products can be found on our Buy page.
Do you offer Educational Pricing?
Educators, students, and academic institutions can buy BeLight products at a discounted price.
Miscellaneous
Can I install the software on both my laptop and desktop computers?
Each license permits either multiple users to install and use the software on a single computer, or a single user to install and use the software on multiple computers. The license does not allow multiple users to use the software on multiple computers.
I already purchased your software, but I lost my license code. How do I get it back?
If you have lost your license code, please contact our Technical Support. We'll be happy to look up your registration and send this information to you again. Please be sure to include your name, email address at the time of purchase, and, if available, the order number, so that we can find your record.
See also:
Business Card Composer Support page
Labels & Addresses Support page
Mail Factory Support page
Swift Publisher Support page
Disc Cover Support page
Printfolio Support page
Art Text Support page
Image Tricks Support page
Live Interior 3D Support page
Get Backup Support page
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