Highlighting Text

[fonetico]

Just upgraded to V5 on new Macbook Pro. Can't click and drag to highlight text.

[Igor Lizunov]

Please tell us where you purchased the application: App Store or our website. Also tell us what version of the application and macOS you are using.

[axys]

Works fine on mine - 5.0.4 purchased via website.

[fonetico]

Bought on website. Using SP 5.0.4 with OS 11.0.1

[fonetico]

Now it's suddenly telling me my app is unlicensed. I've reregistered with the supplied license code and also online. I still have the previous versions in my app folder. Could they be interfering somehow?

[fonetico]

Made a mistake - OS is 10.12.6.

It continues to unregister me.

Went back to SP4 and now it's been infected by the highlighting bug. Are there common preferences somewhere?

[fonetico]

Apologies! False alarm.

I decided to install SP v5 on my iMac, only to be told it was already installed. I'd forgotten I'd updated some months ago. Can you believe it?

I don't suppose I'm entitled to a refund?

Clearly the registration issue is because of the same version being registered twice.

As far as the highlighting issue is concerned, I tried connecting a mouse to the MacBook Pro. It worked fine. Now, interestingly, the problem has disappeared after disconnecting the mouse and only using the trackpad.

The world is again in order.

[fonetico]

I imagine I'm starting to appear unhinged with my contradictory comments. But apart from my stupidity with the update, the complaints about the highlighting text are authentic. The problem has returned.

I STILL CAN'T CLICK AND DRAG TO HIGHLIGHT TEXT!!!

[fonetico]

Looks like I'm on my own with this one!

I may have localised the problem. Ticking and unticking "Force click and haptic feedback" in trackpad preferences seems to turn the problem on and off.

Anyone else find this?