Mail Merge problems

Captain Slocum
New member
Posts: 7
Joined: July 28th, 2014, 3:47 pm

Mail Merge problems

Postby Captain Slocum » August 1st, 2014, 3:00 pm

When I try to do a mail merge the first address line is run into one line, e.g., what is in my Apple address book as:

Joe Bloggs
The Willows
Lower Lane
Hartstead
Leamington Spa
CV12 7NT

Comes out as

Joe Bloggs
The Willows Lower Lane Hartstead
Leamington Spa
CV12 7NT

It seems the line return in the street field is not being recognised. I doubt this is a Mac issue as using Word for Mac mail merge, it comes out correctly, with the line return recognised.
Nick
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Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
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Re: Mail Merge problems

Postby Nick » August 2nd, 2014, 7:18 am

Hi

Please check out the program preferences. In the Address Panel tab, there is the "Set street field in a line" check box. Try to deselect it.

Nick
Captain Slocum
New member
Posts: 7
Joined: July 28th, 2014, 3:47 pm

Re: Mail Merge problems

Postby Captain Slocum » August 5th, 2014, 2:19 pm

Hi Nick. I cannot see that option anywhere in Printworks. It is not in Preferences (there is only a General and a Design tab) and it is not in the Insert/Address Field menu.
Nick
Member
Posts: 7241
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Re: Mail Merge problems

Postby Nick » August 6th, 2014, 3:32 am

Hi Captain Slocum,

Sorry, it's my fault. I was thinking about Labels & Addresses which is one of our programs. Printworks doesn't have the option to place an address in several lines. I'll tell the developers that this feature is needed.

Nick

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