Can Not print to DVD on Epson xp-620 or XP-860

JennyO
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Can Not print to DVD on Epson xp-620 or XP-860

Postby JennyO » August 7th, 2015, 10:40 pm

Hi There,

I am using OSX Yosemite 10.10.4 and no matter what I try I can not get my disc cover 3 disc covers to print to the the DVD. I have tried on both the listed printers. They are not set up on airprint. The media option does not appear to be available when I choose print settings. Epson have been useless in assisting as they say it is a Disc Cover 3 issue.

I am using disc cover 3 version 3.1
I have tried installing the easyprint as suggest in the help but it still won't print to disc

I have attached screen shots of what options are avail when I try to print to disc and no matter what happens it prints to paper.

Can anyone please help as this is the only reason I bought the printer. My old printer died and it worked perfectly :(

1st Print Screen options.jpg
1st Print Screen options.jpg (208.71 KiB) Viewed 6954 times


3rd Print Options.jpg
3rd Print Options.jpg (254.77 KiB) Viewed 6954 times


4th Printer Option.jpg
4th Printer Option.jpg (156.91 KiB) Viewed 6953 times
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Ajax
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Re: Can Not print to DVD on Epson xp-620 or XP-860

Postby Ajax » August 11th, 2015, 6:24 am

The tray type from the 1st screenshot is invalid. You have to set EPSON Tray Type 2 instead.
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grkngls
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Re: Can Not print to DVD on Epson xp-620 or XP-860

Postby grkngls » January 2nd, 2016, 5:23 am

Hi there

I own a Epson XP-860, too. The firmware is 9.34 (think the latest). And here the options "CD/DVD" is also disabled (grey). Also the Epson Easy Print is installed.

I tried with Printer USB and WLAN (Airprint). I tried it with tray1 and tray2.

To print on DVD I use the Epson Print CD which is horrible. Oh BTW: I use El Capitain (10.11.2) and DiscCover 3.1.1
Attachments
Voila_Capture 2016-01-02_11-18-50_AM.png
Connected via USB
Voila_Capture 2016-01-02_11-18-50_AM.png (101.55 KiB) Viewed 6947 times
Voila_Capture 2016-01-02_11-18-12_AM.png
Connected via WLAN
Voila_Capture 2016-01-02_11-18-12_AM.png (101.4 KiB) Viewed 6947 times
Voila_Capture 2016-01-02_11-17-23_AM.png
Here I try Tray2
Voila_Capture 2016-01-02_11-17-23_AM.png (66.83 KiB) Viewed 6947 times
Nick
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Re: Can Not print to DVD on Epson xp-620 or XP-860

Postby Nick » January 14th, 2016, 8:35 am

Hi,

Your settings seem to be correct. The CD/DVD printing feature may not work with other connection types except for using the USB cable. So connect the printer directly to the computer with Disc Cover.

The problem you have can be can take place because the printer driver is not compatible with OS X 10.11.

Does Epson printing utility work on your computer?

Nick
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grkngls
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Re: Can Not print to DVD on Epson xp-620 or XP-860

Postby grkngls » January 15th, 2016, 9:02 am

Nick wrote:So connect the printer directly to the computer with Disc Cover.
[…]
Does Epson printing utility work on your computer?
Hi Nick

As you can see in the fist picture I connected my computer direct via USB. But "CD/DVD" is grey - I can't select.

Yes I can print with all other apps via USB and AirPrint. Do I need a special utiliy to print? I just pluged the printer and added a new one in the printer settings.
Nick
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Re: Can Not print to DVD on Epson xp-620 or XP-860

Postby Nick » January 18th, 2016, 7:27 am

Hi,

Yes I can print with all other apps via USB and AirPrint.

Sorry, my question wasn't clear. I wanted to ask if you can print on CD/DVD using other software. If any program cannot, it wouldn't be a surprise that ours cannot as well.

Try to follow steps from the Help:
http://www.belightsoft.com/products/disccover/DCHelp/print_disc.html

If no success, try to reinstall the printer driver this way. In the System Preferences, open the Printers & Scanners section. Right-click on the printer list to the left, and select "Reset printing system". This will remove your printer from the list. Then download and install a new printer driver from Epson's site:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=253772&infoType=Downloads&platform=OSF_M_X11
Finally, install the printer and try to print.

Nick
noddie
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Re: Can Not print to DVD on Epson xp-960

Postby noddie » March 28th, 2017, 8:57 pm

Hello everyone
I found this post on the Belight forum and I am also having the same problem but with a newer printer Epson Expression photo XP960

I have followed exactly what the Epson people have instructed to the letter and deleted my printer as an AirPrint, and installed the driver for this problem and then reinstalled the printer using the latest driver from Epson. I am able to print, scan everything else with this printer
I have also checked the apple site as I am using a Mac for this query also.
I am using a Mac with Sierra
Parallels on the other side with windows 10
I cannot get it to work with either operating systems.
I also cannot get cd's to print with either
Easy print Cd
or
Disc cover
I never had any problems with my Hp photosmart printer it worked every time.
I would very appreciate any, help with this frustrating problem.
Cheers
Gwen :?
Nick
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Re: Can Not print to DVD on Epson xp-620 or XP-860

Postby Nick » March 29th, 2017, 4:19 am

Hi,

Try to connect the printer to your computer using a USB cable. Some printers/drivers cannot print on discs via WiFi and Ethernet.

Nick
noddie
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Re: Can Not print to DVD on Epson xp-620 or XP-860

Postby noddie » April 3rd, 2017, 2:32 am

Thankyou so much for your guidance, that worked.
DaleH
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Re: Can Not print to DVD on Epson xp-620 or XP-860

Postby DaleH » July 2nd, 2017, 9:52 am

I searched this forum for Epson XP-830 CD printing problems.
I too can not print to CD. I tried switching to USB connection but that did not work.
What low cost printer out there will allow me to print to a CD using Disk Cover?
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Igor Lizunov
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Re: Can Not print to DVD on Epson xp-620 or XP-860

Postby Igor Lizunov » July 13th, 2017, 7:23 am

DaleH wrote:I searched this forum for Epson XP-830 CD printing problems.
I too can not print to CD. I tried switching to USB connection but that did not work.
What low cost printer out there will allow me to print to a CD using Disk Cover?


Do you have CD/DVD option available in Print dialog?
Please try to reinstall the drivers for your printer.

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