Crash on Mac OS Mountain Lion at start-up

Nick
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Postby Nick » July 30th, 2012, 9:29 am

The symptom:
The program crashes on Mac OS X Mountain Lion 10.8 before showing up the main window. The Assistant operates normally.

The cause:
Mountain Lion introduces the protection of personal data including your contacts. Every time you open Labels & Addresses, it reads contacts from your Address Book to display them in the Source panel. At the first time you start the program, the operating system asks you for permission.

“Labels & Addresses” would like to access your contacts.

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If you don't allow, the program cannot access the data and crashes. Since your answer is remembered, all further attempts to to open Labels & Addresses lead to crash.

The console log in this case contains an error message that begins as follows:

Code: Select all

7/30/12 4:39:05.793 PM Labels & Addresses [291]: Address book access is denied for executable at path…..

The solution:
You need to manually allow the program access your contacts. In the System Preferences, open the Security & Privacy section. Select the Privacy tab. Find Labels & Addresses in the list and set its check box.

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Nick

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