BeLight Software Forum

Almost always crashes when I select Fonts

April 13th, 2011, 2:00 pm

I get the endlessly spinning beachball, and then more often than not, the whole program quits every time I try to select a font.

running 2.3.2
black macbook 2GHz Intel Duo, 2G 667 DDR2 SDRAM, OS 10.5.8

report says:

Process: Art Text 2 [2598]
Path: /Applications/Art Text 2.app/Contents/MacOS/Art Text 2
Identifier: com.belightsoft.ArtText2
Version: 2.3.2 (400)
Code Type: X86 (Native)
Parent Process: launchd [202]

Interval Since Last Report: 681 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 186 sec
Per-App Crashes Since Last Report: 1

Date/Time: 2011-04-13 11:58:36.979 -0700
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: B5F96F66-F514-4E69-9034-E455842A9563

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000a1b1c1f3
Crashed Thread: 0

Thread 0 Crashed:
0 libobjc.A.dylib 0x973e0688 objc_msgSend + 24
1 com.apple.AppKit 0x91c78ab0 -[NSFontPanel _chooseFamily:] + 162
2 com.apple.AppKit 0x91a1ee8f -[NSApplication sendAction:to:from:] + 112
3 com.apple.AppKit 0x91a1edcc -[NSControl sendAction:to:] + 108
4 com.apple.AppKit 0x91a66ddf -[NSTableView _sendAction:to:row:column:] + 271
5 com.apple.AppKit 0x91a65149 -[NSTableView mouseDown:] + 8228
6 com.apple.AppKit 0x91c78a01 -[NSFontPanelTableView mouseDown:] + 229
7 com.apple.AppKit 0x91a1baf7 -[NSWindow sendEvent:] + 5381
8 com.apple.AppKit 0x919e86a5 -[NSApplication sendEvent:] + 2939
9 com.apple.AppKit 0x91945fe7 -[NSApplication run] + 867
10 com.apple.AppKit 0x919131d8 NSApplicationMain + 574
11 com.belightsoft.ArtText2 0x00002fc6 _start + 216
12 com.belightsoft.ArtText2 0x00002eed start + 41

Thread 1:
0 libSystem.B.dylib 0x95b1a44e __semwait_signal + 10
1 libSystem.B.dylib 0x95b44dcd pthread_cond_wait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x94611b32 glvmDoWork + 162
3 libSystem.B.dylib 0x95b44155 _pthread_start + 321
4 libSystem.B.dylib 0x95b44012 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x1845ecd0 ebx: 0x91c7a2ac ecx: 0x9740c800 edx: 0xa1b1c1d3
edi: 0x1845cf20 esi: 0x00000000 ebp: 0xbffff328 esp: 0xbffff2d8
ss: 0x0000001f efl: 0x00010202 eip: 0x973e0688 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xa1b1c1f3

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0x96078000 - 0x96434ff4 com.apple.VideoToolbox 0.484.2 (484.2) <46c37a5fead4e4f58501f15a641ff476> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x96435000 - 0x9648eff7 libGLU.dylib ??? (???) <64d010e31d7596bd8f9edc6e027d1d0c> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9648f000 - 0x9648fffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x96829000 - 0x9682efff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x9682f000 - 0x96967fe7 com.apple.imageKit 1.0.2 (1.0) <00d03cf7f26e1b6023efdc4bd15dd52e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
0x969dc000 - 0x96b26feb com.apple.QTKit 7.6.9 (1680.9) <fe987e6adf235d5754399dcdae6e5a8e> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x96b27000 - 0x96b75fe3 com.apple.AppleVAFramework 4.1.17 (4.1.17) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x96b76000 - 0x96b77ffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x96b78000 - 0x96b78ffe com.apple.quartzframework 1.5 (1.5) <4b8f505e32e4f2d67967a276401f9aaf> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x96b79000 - 0x96b7bff5 libRadiance.dylib ??? (???) <a21c033caf69bbd48770cbbbf51b8208> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x96b7c000 - 0x96ea7ff6 com.apple.QuickTime 7.6.9 (1680.9) <024f122335016a54f8e59ddb4c79901d> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x96ea8000 - 0x96ed3fe7 libauto.dylib ??? (???) <4f3e58cb81da07a1662c1f647ce30225> /usr/lib/libauto.dylib
0x96ed4000 - 0x96f4eff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <9ae833544b8249984c07544dbe6a97fa> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x96f5c000 - 0x96f6cfff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <9a71429c74ed6ca43eb35e1f78471b2e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x96f75000 - 0x97008fff com.apple.ink.framework 101.3 (86) <bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x970c3000 - 0x97247fef com.apple.MediaToolbox 0.484.2 (484.2) <32bf3254fafd942cf8f2c813960217fd> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x97248000 - 0x97248ff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x973ca000 - 0x973caffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x973cb000 - 0x974abfff libobjc.A.dylib ??? (???) <3ca288b625a47bbcfe378158e4dc328f> /usr/lib/libobjc.A.dylib
0x974ac000 - 0x974acffe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <a2b462be6c51187eddf7d097ef0e0a04> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel
0x974ad000 - 0x974ccffa libJPEG.dylib ??? (???) <3407c6f4869e698d3c4107b46e435119> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x974d2000 - 0x974d2ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x974d3000 - 0x97512fef libTIFF.dylib ??? (???) <3b9aceaff5eae70bd19f9dc26e415969> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x97513000 - 0x9756fff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x97570000 - 0x97574fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x97575000 - 0x9757cfe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x9757d000 - 0x9757dffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9757e000 - 0x9798efef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x9798f000 - 0x97ac2fe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97af6000 - 0x97c48ff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x97cbb000 - 0x97cdffff libxslt.1.dylib ??? (???) <adfe90a3d564d824d5ae0fa6df8d6c3f> /usr/lib/libxslt.1.dylib
0x97ce0000 - 0x97dc1ff7 libxml2.2.dylib ??? (???) <f274ba384fb55203873f9c17569ef131> /usr/lib/libxml2.2.dylib
0x97dc2000 - 0x97e41ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x97e42000 - 0x97e49ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <b9aea83b1cd97f3230999ebfcbf63e7c> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
rocklilybeast
New member
 
Posts: 2
Joined: April 13th, 2011, 1:51 pm
April 14th, 2011, 3:56 am

Hi,

Can you please send the document you are working on to support@belightsoft.com ?
Add the link to this topic. What to do with the program to repeat this problem?

If you changed the font which one you have selected?

Nick
Nick
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Posts: 6587
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
April 15th, 2011, 5:16 am

Thanks for the log. It doesn't clarify why the program crashes. Try to delete the program preferences. This file is located here:
~/Library/Preferences/com.belightsoft.ArtText2.plist

Then reboot the computer. Start Art Text, open the default document and try to change the font. Before opening the Fonts pane, make sure that Line Spacing is set to 1, and Kerning is 0.

Nick
Nick
Member
 
Posts: 6587
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
April 15th, 2011, 10:43 am

Hi Nick,

Tried all that - didn't help any. It just crashes when i try to select the font. Any other ideas?
rocklilybeast
New member
 
Posts: 2
Joined: April 13th, 2011, 1:51 pm
April 18th, 2011, 2:44 am

Hi,

Open the TextEdit application. Paste or type there any text. Then try to apply different fonts. Choose three or four at the top to be able to select exactly the same fonts in Art Text. This is needed to make sure that the problem happens not because of fonts.

Also try to re-install Art Text from scratch. Delete the application and the preferences file. Then download Art Text using this link:
http://s3.amazonaws.com/belightsoft/ArtText.dmg

Nick
Nick
Member
 
Posts: 6587
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine



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