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  •  » Almost always crashes when I select Fonts

#1 2011-04-13 12:00:11

rocklilybeast
New member
Posts: 2

Almost always crashes when I select Fonts

I get the endlessly spinning beachball, and then more often than not, the whole program quits every time I try to select a font.

running 2.3.2
black macbook 2GHz Intel Duo, 2G 667 DDR2 SDRAM, OS 10.5.8

report says:

Process:         Art Text 2 [2598]
Path:            /Applications/Art Text 2.app/Contents/MacOS/Art Text 2
Identifier:      com.belightsoft.ArtText2
Version:         2.3.2 (400)
Code Type:       X86 (Native)
Parent Process:  launchd [202]

Interval Since Last Report:          681 sec
Crashes Since Last Report:           1
Per-App Interval Since Last Report:  186 sec
Per-App Crashes Since Last Report:   1

Date/Time:       2011-04-13 11:58:36.979 -0700
OS Version:      Mac OS X 10.5.8 (9L31a)
Report Version:  6
Anonymous UUID:  B5F96F66-F514-4E69-9034-E455842A9563

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000a1b1c1f3
Crashed Thread:  0

Thread 0 Crashed:
0   libobjc.A.dylib                   0x973e0688 objc_msgSend + 24
1   com.apple.AppKit                  0x91c78ab0 -[NSFontPanel _chooseFamily:] + 162
2   com.apple.AppKit                  0x91a1ee8f -[NSApplication sendAction:to:from:] + 112
3   com.apple.AppKit                  0x91a1edcc -[NSControl sendAction:to:] + 108
4   com.apple.AppKit                  0x91a66ddf -[NSTableView _sendAction:to:row:column:] + 271
5   com.apple.AppKit                  0x91a65149 -[NSTableView mouseDown:] + 8228
6   com.apple.AppKit                  0x91c78a01 -[NSFontPanelTableView mouseDown:] + 229
7   com.apple.AppKit                  0x91a1baf7 -[NSWindow sendEvent:] + 5381
8   com.apple.AppKit                  0x919e86a5 -[NSApplication sendEvent:] + 2939
9   com.apple.AppKit                  0x91945fe7 -[NSApplication run] + 867
10  com.apple.AppKit                  0x919131d8 NSApplicationMain + 574
11  com.belightsoft.ArtText2          0x00002fc6 _start + 216
12  com.belightsoft.ArtText2          0x00002eed start + 41

Thread 1:
0   libSystem.B.dylib                 0x95b1a44e __semwait_signal + 10
1   libSystem.B.dylib                 0x95b44dcd pthread_cond_wait$UNIX2003 + 73
2   libGLProgrammability.dylib        0x94611b32 glvmDoWork + 162
3   libSystem.B.dylib                 0x95b44155 _pthread_start + 321
4   libSystem.B.dylib                 0x95b44012 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x1845ecd0  ebx: 0x91c7a2ac  ecx: 0x9740c800  edx: 0xa1b1c1d3
  edi: 0x1845cf20  esi: 0x00000000  ebp: 0xbffff328  esp: 0xbffff2d8
   ss: 0x0000001f  efl: 0x00010202  eip: 0x973e0688   cs: 0x00000017
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
  cr2: 0xa1b1c1f3

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0x95f3e000 - 0x96077ff7  libicucore.A.dylib ??? (???) <f2819243b278259b9a622ea111ea5fd6> /usr/lib/libicucore.A.dylib
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0x96435000 - 0x9648eff7  libGLU.dylib ??? (???) <64d010e31d7596bd8f9edc6e027d1d0c> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9648f000 - 0x9648fffd  com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
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0x9682f000 - 0x96967fe7  com.apple.imageKit 1.0.2 (1.0) <00d03cf7f26e1b6023efdc4bd15dd52e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
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0x96b76000 - 0x96b77ffc  libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
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0x96b79000 - 0x96b7bff5  libRadiance.dylib ??? (???) <a21c033caf69bbd48770cbbbf51b8208> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x96b7c000 - 0x96ea7ff6  com.apple.QuickTime 7.6.9 (1680.9) <024f122335016a54f8e59ddb4c79901d> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x96ea8000 - 0x96ed3fe7  libauto.dylib ??? (???) <4f3e58cb81da07a1662c1f647ce30225> /usr/lib/libauto.dylib
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0x96f75000 - 0x97008fff  com.apple.ink.framework 101.3 (86) <bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x970c3000 - 0x97247fef  com.apple.MediaToolbox 0.484.2 (484.2) <32bf3254fafd942cf8f2c813960217fd> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x97248000 - 0x97248ff8  com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x973ca000 - 0x973caffd  com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x973cb000 - 0x974abfff  libobjc.A.dylib ??? (???) <3ca288b625a47bbcfe378158e4dc328f> /usr/lib/libobjc.A.dylib
0x974ac000 - 0x974acffe  com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <a2b462be6c51187eddf7d097ef0e0a04> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel
0x974ad000 - 0x974ccffa  libJPEG.dylib ??? (???) <3407c6f4869e698d3c4107b46e435119> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x974d2000 - 0x974d2ffd  com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x974d3000 - 0x97512fef  libTIFF.dylib ??? (???) <3b9aceaff5eae70bd19f9dc26e415969> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x97513000 - 0x9756fff7  com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x97570000 - 0x97574fff  libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x97575000 - 0x9757cfe9  libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x9757d000 - 0x9757dffa  com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9757e000 - 0x9798efef  libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x9798f000 - 0x97ac2fe7  com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97af6000 - 0x97c48ff3  com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x97cbb000 - 0x97cdffff  libxslt.1.dylib ??? (???) <adfe90a3d564d824d5ae0fa6df8d6c3f> /usr/lib/libxslt.1.dylib
0x97ce0000 - 0x97dc1ff7  libxml2.2.dylib ??? (???) <f274ba384fb55203873f9c17569ef131> /usr/lib/libxml2.2.dylib
0x97dc2000 - 0x97e41ff5  com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x97e42000 - 0x97e49ffe  libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0xba900000 - 0xba916fff  libJapaneseConverter.dylib ??? (???) <b9aea83b1cd97f3230999ebfcbf63e7c> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xfffe8000 - 0xfffebfff  libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780  libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

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#2 2011-04-14 01:56:01

Nick
Administrator
From: Odessa, Ukraine
Posts: 6439
Website

Re: Almost always crashes when I select Fonts

Hi,

Can you please send the document you are working on to support@belightsoft.com ?
Add the link to this topic. What to do with the program to repeat this problem?

If you changed the font which one you have selected?

Nick

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#3 2011-04-15 03:16:07

Nick
Administrator
From: Odessa, Ukraine
Posts: 6439
Website

Re: Almost always crashes when I select Fonts

Thanks for the log. It doesn't clarify why the program crashes. Try to delete the program preferences. This file is located here:
~/Library/Preferences/com.belightsoft.ArtText2.plist

Then reboot the computer. Start Art Text, open the default document and try to change the font. Before opening the Fonts pane, make sure that Line Spacing is set to 1, and Kerning is 0.

Nick

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#4 2011-04-15 08:43:24

rocklilybeast
New member
Posts: 2

Re: Almost always crashes when I select Fonts

Hi Nick,

Tried all that - didn't help any. It just crashes when i try to select the font. Any other ideas?

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#5 2011-04-18 00:44:47

Nick
Administrator
From: Odessa, Ukraine
Posts: 6439
Website

Re: Almost always crashes when I select Fonts

Hi,

Open the TextEdit application. Paste or type there any text. Then try to apply different fonts. Choose three or four at the top to be able to select exactly the same fonts in Art Text. This is needed to make sure that the problem happens not because of fonts.

Also try to re-install Art Text from scratch. Delete the application and the preferences file. Then download Art Text using this link:
http://s3.amazonaws.com/belightsoft/ArtText.dmg

Nick

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