Unable to import from Trimble 3D warehouse

davidb
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Joined: December 19th, 2017, 10:54 am

Unable to import from Trimble 3D warehouse

Postby davidb » December 19th, 2017, 11:03 am

I've been trying to import from Trimble but it doesn't seem to be working anymore as the download status is always stuck at 50%. Just wondering if anyone else is experiencing this problem? I use Live Home 3D on the Mac.
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Nick
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Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
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Re: Unable to import from Trimble 3D warehouse

Postby Nick » December 26th, 2017, 6:29 am

Hi

You might have selected the SketchUp 2018 format which wasn't supported until version 3.3.3. Please update Live Home 3D and see if you can import objects. Also, you can try different formats such as Collada or an older SketchUp format.

Nick
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