I just bought font kit and the installer hangs

kenoli
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Posts: 3
Joined: March 2nd, 2012, 1:25 pm

Postby kenoli » March 2nd, 2012, 1:28 pm

I just bought font kit and when I try to install it, the installer hangs permanently and I have to force quit it.

I re-downloaded it and the new download does the same.

I am using an imac with OSX 10.6.8

What's up???

--Kenoli
kenoli
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Posts: 3
Joined: March 2nd, 2012, 1:25 pm

Postby kenoli » March 2nd, 2012, 1:38 pm

Incidentally, the link on your confirmation email (http://belightsoft.com/liveinterior/support.php) is not a good link.

And, not having an AIM account, I have not been able to figure out how to contact the support chats listed on your site.
Nick
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Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
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Postby Nick » March 4th, 2012, 12:29 pm

Hi Kenoli,

At what step the installer hangs up?

The correct support page is:
http://belightsoft.com/support/support.php

Nick
kenoli
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Posts: 3
Joined: March 2nd, 2012, 1:25 pm

Postby kenoli » March 4th, 2012, 8:47 pm

Mystery. It seems to work now. I have shut my computer down since I sent this post and this may account for the change.

I had done a workaround already by decompressing the fonts in the installer package and installing them myself.

Thanks for your reply.

--Kenoli

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