At first use : Some files don't show (Insufficient memory me

jaladuvar
New member
Posts: 1
Joined: June 10th, 2011, 11:41 am

Postby jaladuvar » June 10th, 2011, 11:51 am

Just downloaded mac server and ipad app.
When browsing my files, some (mainly) PDf files don't show and I get a message in french "Affichage impossible, Memoire insuffisante" that keeps coming up several times (after I click OK).
I went through stopping all apps still in memory in the iPad, and when relaunching Remote Viewer it now seems OK.
Any way of checking memory usage when launching RV ?
Nick
Member
Posts: 7241
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Postby Nick » June 14th, 2011, 6:41 am

Hi jaladuvar,

1. Please send a sample PDF to support@belightsoft.com

2. Probably iOS has added error messages into the log when you tried to open your PDFs.

To get the log from iOS:
1. Sync the iOS device with the Mac.
2. Go to this folder
/Library/Logs/CrashReporter/MobileDevice/
Here you will find a folder named as your iOS device. The log can be in it. Please send it to support@belightsoft.com

Nick

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