Art Text exporting blank files

[organicman]

I am on an iBook G4, running Leopard 10.5.8. I have used Art Text with no problems for a long time.

SUDDENLY, today, after creating and saving and exporting a number of graphics with no problems, I can no longer successfully EXPORT any graphics. The exported files are all BLANK.

I tried deleting the com.belightsoft.ArtText2.plist file. That did not work. I tried uninstalling, downloading and reinstalling Art Text 2.4. That did not work. I tried creating brand new projects in the reinstalled Art Text. That did not work.

Art Text is now UNUSABLE for me! Please help!!

NOTE: I got a fast email reply from Alexander at Support, who advised me to install 2.4.1. But that version does NOT work on a G4 Mac. So I am still stuck and need further help.

[Jean-Jacques Boutaud]

Hi organicman
Try to open one of the BeLight templates, don't make any change, just export it (to different formats) and open the result(s) in Preview.
Does it work?

[Nick]

Hi organicman

Please explain what is a blank file. Does the image have the fully white or black or transparent background?

Did you export to a file or clipboard? Check if the alternative way works.

What format did you choose to export if you exported to a file? Try another format.

Nick

[hmazzuto]

This is happening to me now. Long story short, I had to reinstall Art Text 3, and when I export to a clipboard and try to paste into a Pages document, it shows up as a blank white file.

[captionlilly]

...and I get same blank page when printing or exporting to pdf. Exporting to png works, but colors are not consistent with my original art text image.

[Logano22]

...and I get same blank page when printing or exporting to pdf. Exporting to png works, but colors are not consistent with my original art text image.

I too am experiencing issues in color consistency when exporting to file when compared to what is show on the Art Text 3 canvas. Most noticeably when using layers as Masks.

This is the Art Text 3 project. There are 2 layers using Masks. Note the rich brown color of the wood mask + brown layer underneath.

Test.jpg (138.76 KiB) Viewed 1003 times

This is the exported file from the above Art Text 3 project. Note the brown color is way.. off and the gray is also incorrect.

Test2.jpg (76.96 KiB) Viewed 1003 times

Also, when I export layers that include a Mask layer to clipboard then paste it into another program, it appears as either a white image or totally transparent. When exporting layers WITHOUT a Mask layer, it works perfectly.

[paulbax]

ME TOO!

Also, how do I make the white patch where the lettering is in ART TEXT bigger?