MailFactory Locks when editing contact list

ecod33
New member
Posts: 1
Joined: December 14th, 2010, 3:47 pm

Postby ecod33 » December 14th, 2010, 3:53 pm

I use an excel file with all of my address info. I always edit the contact list and re-import the MS Excel file by choosing MS Excel from the drop down list. It lets me browse to the excel file, then runs the import. No worries........until I upgraded from Leopard to Snow Leopard. Now when I choose the excel file I want to import, Mail Factory locks up. The menus on the top bar still respond, but that's it. I can't do anything but Force Quit the application. I tried to import a txt file instead of excel, same thing. Freezes. I downloaded and installed the latest update for Mail Factory. Now at 2.6.2 but I get the same results. At this point I cannot use Mail Factory at all. Please help!!
Jean-Jacques Boutaud
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Posts: 1639
Joined: July 10th, 2006, 2:29 pm
Location: France
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Postby Jean-Jacques Boutaud » December 14th, 2010, 6:34 pm

Hi
Mail Factory isn't 10.6 (Snow Leopard) compatible:
http://www.belightsoft.com/products/mailfactory/support.php
JJBee, Président (à vie) du G.R.O.I.N.
Secrétaire général : iMac C2D 2.16GHz
Secrétaire adjoint : MacBook Pro 17" Unibody 3.06GHz
http://belightcommunity.free.fr/BeLight Community website

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