Unable to launch

htstaton
New member
Posts: 1
Joined: March 1st, 2014, 6:32 am

Postby htstaton » March 1st, 2014, 6:39 am

I repaired my preferences. It said it repaired my print options. Now when i try to boot up Labels and Address, the icon appears in the dock and disappears. I tried downloading the trial program and it woks. I do not want to buy the program again since i have already payed for it once. Advice, please
Nick
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Posts: 7241
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
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Postby Nick » March 1st, 2014, 7:30 am

Hi htstaton,

Please try to delete these files and folders to reset the program:
~/Library/Preferences/com.belightsoft.LabelsAddresses.plist
~/Library/Caches/com.belightsoft.LabelsAddresses

To access each of these paths, copy it. In Finder, press Cmd-Shift-G, paste the path and click Go.

Also, open this folder
~/Library/Autosave Information
And move all Labels & Addresses files to some temporary folder.

If you have Mac OS 10.9.2 on your computer, Labels & Addresses must be updated to version 1.6.7 in order to be compatible with new Mavericks.

Nick

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