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Joined: September 8th, 2012, 12:13 am

Postby ryrrek » September 26th, 2012, 5:04 pm

Hi Nick,

Regarding my inability to print from an earlier Mac OS version as posted a couple of weeks ago, I partitioned the hard drive and installed 10.8.2 yesterday, but still cannot print (no print preview) with Primera 2 x 3 labels. I can however get Print Preview with another layout. Is this a label template issue? Tried it on another Mac and same result.

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Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine

Postby Nick » September 27th, 2012, 5:08 am

Hi Kerry,

The problem is linked with the Primera label templates. We are working on the update to fix this bug.

For a temporary solution, you can export your label design to the PDF format and print using another program.


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