Missing address in My Recipients

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Joined: March 1st, 2007, 10:23 am

Postby lkbaughan » March 1st, 2007, 10:37 am

I cannot find addresses in My Recipients that I previously added. When I open the preferences file in Word, I can see them there, but they don't appear when I am working in Mail factory.

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Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine

Postby Nick » March 2nd, 2007, 5:16 am

How do you access addresses? From the Assistant (3rd step) or via the Contacts window?

Try to set sorting to "From Source" and make sure that there is no any letters/words in the search box.

If nothing helps, please send your preferences file to our support: support@belightsoft.com
Hope you did not edit it with Word.

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