Missing address in My Recipients

lkbaughan
New member
Posts: 1
Joined: March 1st, 2007, 10:23 am

Postby lkbaughan » March 1st, 2007, 10:37 am

I cannot find addresses in My Recipients that I previously added. When I open the preferences file in Word, I can see them there, but they don't appear when I am working in Mail factory.

Linda
Nick
Member
Posts: 7241
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Postby Nick » March 2nd, 2007, 5:16 am

Hi,
How do you access addresses? From the Assistant (3rd step) or via the Contacts window?

Try to set sorting to "From Source" and make sure that there is no any letters/words in the search box.

If nothing helps, please send your preferences file to our support: support@belightsoft.com
Hope you did not edit it with Word.

Return to “Labels & Addresses / Mail Factory”

Who is online

Users browsing this forum: No registered users and 6 guests