Custom Envelope Size Disappeared

Kelowna Pete
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Posts: 1
Joined: May 22nd, 2011, 10:55 am

Postby Kelowna Pete » May 22nd, 2011, 11:19 am

After upgrading to 1.6 v451, my list of custom envelope sizes does not show up. Work around available? or do I downgrade to last version?
Nick
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Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
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Postby Nick » May 23rd, 2011, 5:45 am

Hi Kelowna Pete,

Which was the previous version of Labels & Addresses you used? Did you update only this program since the custom envelopes were available?

The file containing the custom paper templates is located in this folder
~/Library/Application Support/Labels & Addresses/
in the current version.

For older versions, this path is
~/Library/Application Support/Belight Software/Labels & Addresses/

When you run the new version at the first time, the application automatically copies files from the old path to the new one. Both paths are in your Home.

Try to copy the Labels & Addresses folder
~/Library/Application Support/BeLight Software/Labels & Addresses/
to the Application Support folder (one step upwards in the directory tree). If Labels & Addresses doesn't exist in the BeLight Software, then you have to create custom templates again. Note that if you have created custom templates in one user account, they won't be accessible in another.

Nick

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