Visual issue after exporting work to .pdf file

tracmack
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Posts: 1
Joined: November 4th, 2014, 11:56 am

Visual issue after exporting work to .pdf file

Postby tracmack » November 4th, 2014, 12:14 pm

Hello,

After creating a newsletter in swift publisher 3, I exported it to a .pdf file and on every page there is a horizontal going right through each page. The line is not exactly in the same place on every page but pretty close, all between a quarter to halfway down the page. However, when I export a page as a .jpg file, the line is not present

I have attached a picture of the line that goes through the page

I hope you can help
Attachments
Screen Shot 2014-11-04 at 12.11.42 PM.png
Screen Shot 2014-11-04 at 12.11.42 PM.png (100.65 KiB) Viewed 745 times
Nick
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Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
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Re: Visual issue after exporting work to .pdf file

Postby Nick » November 5th, 2014, 3:38 am

Hi,

Please check the print preview for the unwanted line. In the Print dialog, click on the PDF button and select Open PDF in Preview. If the line is not there, it can be caused by the printer itself. In this case, it it very probable to see it if you print a blank page.

If the line doesn't appear in the print preview, please send your original document to support@belightsoft.com providing also the link to this topic. We'll examine it.

Nick

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