Can't open Swift publisher

lhenrylhenry
New member
Posts: 3
Joined: January 7th, 2013, 8:54 am

Postby lhenrylhenry » January 7th, 2013, 8:56 am

When I attempt to open the program, it won't open either when I just click on it or when I right click select open. Any suggestions?
lhenrylhenry
New member
Posts: 3
Joined: January 7th, 2013, 8:54 am

Postby lhenrylhenry » January 7th, 2013, 9:05 am

Additional info: I recently moved the program onto an external hard drive and don't know if that has something to do with it. Also when I go to the app store, it shows the price as if I have never purchased it.
Nick
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Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
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Postby Nick » January 8th, 2013, 4:56 am

Hi lhenrylhenry,

The problem is linked with Apple's way to license software downloaded from App Store. You can run a program only on computers that are authorized by App Store and have purchase information. The program may not open if you move it to another computer that doesn't have your App Store account. You need to restore your purchase details. Try to open the App Store program, sign out, and then sign in again.

Nick
lhenrylhenry
New member
Posts: 3
Joined: January 7th, 2013, 8:54 am

Postby lhenrylhenry » January 8th, 2013, 7:01 am

WOW!! You are the best! That totally worked and after two emails with the publisher I was still without a solution until you road in on your white horse! Thank you thank you thank you!

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