3.8.1 Unable to enter serial

jehale
New member
Posts: 2
Joined: November 7th, 2014, 12:16 am

3.8.1 Unable to enter serial

Postby jehale » November 7th, 2014, 12:19 am

I just installed 3.8.1 and went to enter my ImageTricks Pro serial.
Unfortunately I am unable to change ANY of the text in the registration window.
It still shows an old serial number!!
Why is this so?
jehale
New member
Posts: 2
Joined: November 7th, 2014, 12:16 am

Re: 3.8.1 Unable to enter serial

Postby jehale » November 7th, 2014, 12:21 am

interestingly it does seem to be the Pro version operating.

But why can't I modify the registration info?
Nick
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Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
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Re: 3.8.1 Unable to enter serial

Postby Nick » November 7th, 2014, 4:31 am

Hi jehale,

Please delete the preferences file to return the program to the factory settings. Than try to input your license code again. You need to do this:
1. In the Finder choose Go > Go to Folder (Cmd-Shift-G).
2. Copy this path
~/Library/Preferences/com.belightsoft.ImageTricks.plist

Paste it into the edit box, and click the Go button.
3. Delete this file
com.belightsoft.ImageTricks.plist

Nick

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