Installing BCC 5.0

artmonster
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Posts: 2
Joined: October 18th, 2009, 12:02 pm

Postby artmonster » October 18th, 2009, 12:26 pm

For some reason the install failed on my Mac running 10.6.1 returning a generic installation failed message. The installer went through all the paces, including requesting user name and admin authorization but then failed. I contacted support at BeLight and got a response requesting more information, but due to problems I have been having with that email account I am not sure they received my response.

The good news though, is that switching to another account with admin privileges, it installed just fine! No idea if it is an installer issue or a problem with my non-admin user account. Running Snow Leopard, so anything is possible.
Nick
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Location: Odessa, Ukraine
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Postby Nick » October 19th, 2009, 4:01 am

Hi artmonster

We have received the requested information from you. Our tech. support engineer will answer soon.

From my point, it's a problem with read/write permissions on your system disk. Try to fix this using the Disk Utility located in Applications/Utilities folder. Select your system volume in this application and click the "Repair Disk Permissions" button.

Nick

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