Disc Cover 3 crashing

barktech
New member
Posts: 2
Joined: March 24th, 2011, 7:28 am

Postby barktech » March 24th, 2011, 7:41 am

Hi; I submitted a support request due to crashing of Disc Cover 3. The machine is an iMac 2.8 GHz Intel Core i7
OSX 10.6.6
Disc Cover version 3.0.3

This is repeatable. I started with a new file and symptom persists. Here is the top part of the crash log:

I would appreciate some help with this. I am in the middle of project.

Thanks, Dan Thomson


Process: Disc Cover 3 [970]
Path: /Applications/Printfolio Units/Disc Cover 3.app/Contents/MacOS/Disc Cover 3
Identifier: com.belightsoft.DiscCover3
Version: 3.0.3 (629)
Code Type: X86 (Native)
Parent Process: launchd [96]

Date/Time: 2011-03-24 08:35:50.056 -0400
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6

Interval Since Last Report: 2773 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 1003 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: F00FC0D8-7A27-4EEA-B755-4C8FF7C70079

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7fffac
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x98219206 szone_malloc_should_clear + 12
1 libSystem.B.dylib 0x982191a8 malloc_zone_malloc + 81
2 com.apple.CoreFoundation 0x95a309bd __CFStrAllocateMutableContents + 61
3 com.apple.CoreFoundation 0x95a30299 __CFStringChangeSizeMultiple + 1225
4 com.apple.CoreFoundation 0x95a4d5d5 __CFStringAppendBytes + 597
5 com.apple.CoreFoundation 0x95a50662 _CFStringAppendFormatAndArgumentsAux + 3250
6 com.apple.CoreFoundation 0x95a4f979 _CFStringCreateWithFormatAndArgumentsAux + 105
7 com.apple.CoreFoundation 0x95a5814e CFStringCreateWithFormatAndArguments + 46
8 com.apple.CoreFoundation 0x95a58119 CFStringCreateWithFormat + 41
9 com.apple.CoreFoundation 0x95a27b6e _CFRuntimeCreateInstance + 526
10 com.apple.CoreFoundation 0x95a2780b CFBasicHashCreate + 123
11 com.apple.CoreFoundation 0x95a298b8 __CFDictionaryCreateGeneric + 456
12 com.apple.CoreFoundation 0x95a29691 CFDictionaryCreateMutable + 49
13 com.apple.CoreFoundation 0x95a6fb7d -[__NSPlaceholderDictionary initWithObjects:forKeys:count:] + 237
14 com.apple.CoreFoundation 0x95a94bc5 -[NSDictionary initWithDictionary:copyItems:] + 581
15 com.apple.CoreFoundation 0x95a94971 -[NSDictionary initWithDictionary:] + 49
16 com.apple.CoreFoundation 0x95a94920 +[NSDictionary dictionaryWithDictionary:] + 64
17 com.apple.ExceptionHandling 0x9576a5ff -[NSException(NSExceptionHandlerSupport) _addExceptionHandlerStackTrace] + 139
18 com.apple.ExceptionHandling 0x95769d24 NSExceptionHandlerExceptionRaiser + 182
19 libobjc.A.dylib 0x92a62509 objc_exception_throw + 56
20 com.apple.Foundation 0x905e96e9 _NSSearchForNameInPath + 0
21 com.apple.CoreFoundation 0x95b277ab __CFStringHandleOutOfMemory + 59
22 com.apple.CoreFoundation 0x95a305a5 __CFStringChangeSizeMultiple + 2005
23 com.apple.CoreFoundation 0x95a4d5d5 __CFStringAppendBytes + 597
24 com.apple.CoreFoundation 0x95a50662 _CFStringAppendFormatAndArgumentsAux + 3250
25 com.apple.CoreFoundation 0x95a4f979 _CFStringCreateWithFormatAndArgumentsAux + 105
26 com.apple.CoreFoundation 0x95a5814e CFStringCreateWithFormatAndArguments + 46
27 com.apple.CoreFoundation 0x95a58119 CFStringCreateWithFormat + 41
28 com.apple.CoreFoundation 0x95a27b6e _CFRuntimeCreateInstance + 526
29 com.apple.CoreFoundation 0x95a2780b CFBasicHashCreate + 123
30 com.apple.CoreFoundation 0x95a298b8 __CFDictionaryCreateGeneric + 456
31 com.apple.CoreFoundation 0x95a29691 CFDictionaryCreateMutable + 49
32 com.apple.CoreFoundation 0x95a6fb7d -[__NSPlaceholderDictionary initWithObjects:forKeys:count:] + 237
33 com.apple.CoreFoundation 0x95a94bc5 -[NSDictionary initWithDictionary:copyItems:] + 581
34 com.apple.CoreFoundation 0x95a94971 -[NSDictionary initWithDictionary:] + 49
35 com.apple.CoreFoundation 0x95a94920 +[NSDictionary dictionaryWithDictionary:] + 64
36 com.apple.ExceptionHandling 0x9576a5ff -[NSException(NSExceptionHandlerSupport) _addExceptionHandlerStackTrace] + 139
37 com.apple.ExceptionHandling 0x95769d24 NSExceptionHandlerExceptionRaiser + 182
38 libobjc.A.dylib 0x92a62509 objc_exception_throw + 56
39 com.apple.Foundation 0x905e96e9 _NSSearchForNameInPath + 0
40 com.apple.CoreFoundation 0x95b277ab __CFStringHandleOutOfMemory + 59
41 com.apple.CoreFoundation 0x95a305a5 __CFStringChangeSizeMultiple + 2005
42 com.apple.CoreFoundation 0x95a4d5d5 __CFStringAppendBytes + 597
43 com.apple.CoreFoundation 0x95a50662 _CFStringAppendFormatAndArgumentsAux + 3250
44 com.apple.CoreFoundation 0x95a4f979 _CFStringCreateWithFormatAndArgumentsAux + 105
45 com.apple.CoreFoundation 0x95a5814e CFStringCreateWithFormatAndArguments + 46
46 com.apple.CoreFoundation 0x95a58119 CFStringCreateWithFormat + 41
47 com.apple.CoreFoundation 0x95a27b6e _CFRuntimeCreateInstance + 526
48 com.apple.CoreFoundation 0x95a2780b CFBasicHashCreate + 123
49 com.apple.CoreFoundation 0x95a298b8 __CFDictionaryCreateGeneric + 456
50 com.apple.CoreFoundation 0x95a29691 CFDictionaryCreateMutable + 49
51 com.apple.CoreFoundation 0x95a6fb7d -[__NSPlaceholderDictionary initWithObjects:forKeys:count:] + 237
52 com.apple.CoreFoundation 0x95a94bc5 -[NSDictionary initWithDictionary:copyItems:] + 581
53 com.apple.CoreFoundation 0x95a94971 -[NSDictionary initWithDictionary:] + 49
54 com.apple.CoreFoundation 0x95a94920 +[NSDictionary dictionaryWithDictionary:] + 64
55 com.apple.ExceptionHandling 0x9576a5ff -[NSException(NSExceptionHandlerSupport) _addExceptionHandlerStackTrace] + 139
56 com.apple.ExceptionHandling 0x95769d24 NSExceptionHandlerExceptionRaiser + 182
57 libobjc.A.dylib 0x92a62509 objc_exception_throw + 56
58 com.apple.Foundation 0x905e96e9 _NSSearchForNameInPath + 0
59 com.apple.CoreFoundation 0x95b277ab __CFStringHandleOutOfMemory + 59
60 com.apple.CoreFoundation 0x95a305a5 __CFStringChangeSizeMultiple
Nick
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Posts: 7241
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Postby Nick » March 24th, 2011, 8:15 am

Hi,

Please give the steps to repeat the problem. Does this happen with the specific document?

Nick
barktech
New member
Posts: 2
Joined: March 24th, 2011, 7:28 am

Postby barktech » March 24th, 2011, 9:01 pm

Disc Cover 3 is crashing with the text box on all CD and DVD label documents. Disc Cover 2 is operating OK.
Nick
Member
Posts: 7241
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Postby Nick » March 25th, 2011, 3:51 am

On my computer, I can add text boxes and type with no problems. Please repeat the crash and send the crash and console logs to support@belightsoft.com

To do this:
1. Open a new document and add a text box. Is it all you need to do to make the program crash?
2. Copy the crash log to the email.
3. Open the Console application located in the Applications/Utilities folder. Choose File > Open Console Log. Then choose File > Save a Copy As in the menu of Console to save the log. Attach this log to the email.

Nick
muriachi
New member
Posts: 2
Joined: May 18th, 2011, 2:53 pm

Postby muriachi » May 18th, 2011, 2:58 pm

Hi,
I have the same error (crash)

Please :( anybody has the solution for this problem ?

tks
Nick
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Posts: 7241
Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
Contact:

Postby Nick » May 19th, 2011, 4:04 am

Hi muriachi,

What version of Disc Cover do you have? If it is earlier than 3.0.3 (v635), update the program and see if crashes repeat.

Please give me the following details:
1. The crash and console logs. It pops-up when a program crashes. Copy the log from the Crash Reporter window and send to support@belightsoft.com

To save the console log, open the Console application from the Applications/Utilities folder. Choose File > Open Console Log. Then choose File > Save a Copy As in the menu of Console to save the log. Send this log to us by email.

2. When the program crashes? How to repeat this problem?

Nick
muriachi
New member
Posts: 2
Joined: May 18th, 2011, 2:53 pm

Postby muriachi » May 19th, 2011, 5:14 pm

Hi Nick,
My Disc Cover version is 3.0.3(v635)
With text box = crash
No text box = works fine !!!

I will send details to support@belightsoft.com, below the crash error:



Process: Disc Cover 3 [1216]
Path: /Applications/Disc Cover 3.app/Contents/MacOS/Disc Cover 3
Identifier: com.belightsoft.DiscCover3
Version: 3.0.3 (635)
Code Type: X86 (Native)
Parent Process: launchd [166]

Date/Time: 2011-05-19 19:13:03.953 -0300
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6

Interval Since Last Report: 462450 sec
Crashes Since Last Report: 15
Per-App Interval Since Last Report: 92970 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID: 50F133F5-8B8B-4C9D-88AF-4D766AD94B41

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libTrueTypeScaler.dylib 0x9149ca90 ScalerDisposeBlock(memoryContext*, void const*, long) + 39
1 libTrueTypeScaler.dylib 0x914964af ScalerDisposeScratch(memoryContext*, void const*) + 32
2 libTrueTypeScaler.dylib 0x914b9b0f GetGlyphForStreaming(long, streamGlyphInfo*, unsigned char, unsigned char) + 1607
3 libTrueTypeScaler.dylib 0x914b09cc GetNewGlyphData(long, glyphDataContext*, short**, unsigned char) + 153
4 libTrueTypeScaler.dylib 0x914a38d7 StreamFlatFont(fsg_SplineKey*, streamBuffer*, unsigned char, unsigned short const*, __CFArray*) + 2608
5 libTrueTypeScaler.dylib 0x914a2c7f TTPerformStreamingPSDownload + 503
6 libFontParser.dylib 0x9361c561 TConcreteFontScaler::StreamPSDownload(unsigned long*, void const*, char const*, char const*, unsigned int const*, unsigned short const*, bool, unsigned short const*, __CFArray*) const + 85
7 libFontParser.dylib 0x9361ac82 FPOFAStreamPSDownload(TScalerStrike const&, unsigned long&, char const*, bool, unsigned short const*, char const*, unsigned long, unsigned int const*, unsigned short const*, __CFArray*, __CFData*) + 177
8 libFontParser.dylib 0x935f85d4 FPFontCreateFontSubset + 342
9 libCGXType.A.dylib 0x970b30cf create_subset + 177
10 libPDFRIP.A.dylib 0x1613525d PDFFontTrueTypeEmitDefinition + 584
11 libPDFRIP.A.dylib 0x16133753 write_definition + 78
12 libPDFRIP.A.dylib 0x16131ef0 PDFFontEmitDefinitions + 22
13 libPDFRIP.A.dylib 0x161334bb emitFontDefinition + 17
14 com.apple.CoreFoundation 0x9695ad39 __CFSetApplyFunction_block_invoke_1 + 25
15 com.apple.CoreFoundation 0x9693fada CFBasicHashApply + 202
16 com.apple.CoreFoundation 0x9695ad01 CFSetApplyFunction + 177
17 libPDFRIP.A.dylib 0x1613347e PDFFontSetEmitDefinitions + 57
18 libPDFRIP.A.dylib 0x16130037 PDFDocumentFinalize + 385
19 libPDFRIP.A.dylib 0x1612eee2 pdf_Finalize + 28
20 com.apple.CoreGraphics 0x920db266 CGContextDelegateFinalize + 55
21 com.apple.CoreFoundation 0x969270cd _CFRelease + 301
22 com.apple.CoreGraphics 0x920db253 CGContextDelegateFinalize + 36
23 com.apple.AppKit 0x98cea8d3 -[NSPrintCopyingGraphicsContext endDocument] + 27
24 com.apple.AppKit 0x98cbf1f5 -[NSView(NSPrintingInternal) _copyForCurrentOperation] + 205
25 com.apple.AppKit 0x98a79e2f -[NSConcretePrintOperation _renderView] + 390
26 com.apple.AppKit 0x98a7a17c -[NSConcretePrintOperation runOperation] + 362
27 com.belightsoft.DiscCover3 0x000ef4de -[CCDocument PDFDataForComponents:withFTDocument:bleedsSize:printCutMarks:side:drawer:] + 1670
28 com.belightsoft.DiscCover3 0x0003e10a -[CCDPrintingView processDesignElementsMap] + 680
29 com.belightsoft.DiscCover3 0x0003de50 -[CCDPrintingView processAllPagesOfDesignElementsMap] + 82
30 com.belightsoft.DiscCover3 0x00214f75 -[CAMainWindowController sheetDidEnd:returnCode:contextInfo:] + 845
31 com.apple.AppKit 0x9878d061 -[NSApplication endSheet:returnCode:] + 349
32 com.belightsoft.DiscCover3 0x0004807d -[CCDPrintViewController Print:] + 783
33 com.apple.AppKit 0x985edc46 -[NSApplication sendAction:to:from:] + 112
34 com.apple.AppKit 0x986cd465 -[NSControl sendAction:to:] + 108
35 com.apple.AppKit 0x986c8f12 -[NSCell _sendActionFrom:] + 169
36 com.apple.AppKit 0x986c8209 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1808
37 com.apple.AppKit 0x9871d8a1 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 524
38 com.apple.AppKit 0x986c6c5f -[NSControl mouseDown:] + 812
39 com.apple.AppKit 0x986c4c68 -[NSWindow sendEvent:] + 5549
40 com.apple.AppKit 0x985dd817 -[NSApplication sendEvent:] + 6431
41 com.apple.AppKit 0x985712a7 -[NSApplication run] + 917
42 com.apple.AppKit 0x985692d9 NSApplicationMain + 574
43 com.belightsoft.DiscCover3 0x000177b2 start + 54

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9177f922 kevent + 10
1 libSystem.B.dylib 0x9178003c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9177f4f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9177f29e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9177ed21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9177eb66 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x91787046 __semwait_signal + 10
1 libSystem.B.dylib 0x917b2ec5 nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x917b2e03 usleep$UNIX2003 + 61
3 com.apple.AppKit 0x98718fe1 -[NSUIHeartBeat _heartBeatThread:] + 2039
4 com.apple.Foundation 0x97e6cad0 -[NSThread main] + 45
5 com.apple.Foundation 0x97e6ca80 __NSThread__main__ + 1499
6 libSystem.B.dylib 0x917867fd _pthread_start + 345
7 libSystem.B.dylib 0x91786682 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0263a2a4 ebx: 0x02639e16 ecx: 0x16650000 edx: 0xbfffe558
edi: 0x164dc214 esi: 0x00000000 ebp: 0xbfffd978 esp: 0xbfffd940
ss: 0x0000001f efl: 0x00010246 eip: 0x9149ca90 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000004

Binary Images:
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0xebc000 - 0xf71fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0xfb7000 - 0xfcdff7 +org.andymatuschak.Sparkle 1.5 Beta (git) (1.5) <1CB9A790-D9E8-8019-8865-105B198DB594> /Applications/Disc Cover 3.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x355a000 - 0x3787fdb liblightscribe.dylib 1.18.8 (compatibility 1.0.0) /usr/lib/liblightscribe.dylib
0x150bc000 - 0x150beff3 com.apple.LiveType.component 2.1.4 (2.1.4) <D60E2537-3B47-EA99-0077-6CE394378D07> /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x150c4000 - 0x15128fe2 com.apple.LiveType.framework 2.1.4 (2.1.4) <C9D29156-2471-2A9D-3657-EF06204229C6> /Library/Application Support/ProApps/SharedA/Frameworks/LiveType.framework/Versions/A/LiveType
0x15148000 - 0x1518effb com.apple.motion.component 1.0 (729) <494487C6-EA30-43DD-39E4-BED23C5A5B1C> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
0x15194000 - 0x15196ff7 Motion 729.0.0 (compatibility 1.0.0) <051B60E9-B39F-EBB2-5B96-F088D147E78C> /Library/Frameworks/Motion.framework/Versions/A/Motion
0x1519c000 - 0x15239ff8 com.apple.procore.framework 4.0.2 (757) <D3146F1E-F86D-F2A2-509B-E3F9640CBE40> /Library/Application Support/ProApps/SharedA/Frameworks/ProCore.framework/Versions/A/ProCore
0x1612b000 - 0x16148ff7 libPDFRIP.A.dylib 545.0.0 (compatibility 64.0.0) <15AB4FFF-C15C-CD45-B518-88BC0ABA353F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x16172000 - 0x16177ff7 libFontStreams.A.dylib 545.0.0 (compatibility 64.0.0) <5E6FE5D1-F00A-447D-8F79-E0E09A122E21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libFontStreams.A.dylib
0x40000000 - 0x40004fef +org.linkbackproject.LinkBack ??? (102) /Applications/Disc Cover 3.app/Contents/Frameworks/LinkBack.framework/Versions/A/LinkBack
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
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0x90009000 - 0x9006dffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x9006e000 - 0x9007cfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x90377000 - 0x903f9ffb SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x90882000 - 0x908b3ff7 libGLImage.dylib ??? (???) <1AF72191-087A-5D75-B3B9-3F537315F635> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x908b4000 - 0x908c0ff7 libkxld.dylib ??? (???) <F0E915AD-6B32-0D5E-D24B-B188447FDD23> /usr/lib/system/libkxld.dylib
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0x90b0e000 - 0x90e32fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
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0x90f4f000 - 0x90f8fff3 com.apple.securityinterface 4.0.1 (40418) <26D84A83-F5B9-93CF-71BB-0712698181EE> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
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0x91469000 - 0x9148fffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x91490000 - 0x914c3ff3 libTrueTypeScaler.dylib ??? (???) <E5E16584-870F-CBCD-F861-3BB45324DE16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x9150d000 - 0x91528ff7 libPng.dylib ??? (???) <65E824F7-523A-CC34-ABDD-2A3B12DE1CA9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91529000 - 0x91529ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x91609000 - 0x91737fe7 com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
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0x91900000 - 0x91902ff7 com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
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0x91a10000 - 0x91a4bfeb libFontRegistry.dylib ??? (???) <4FB144ED-8AF9-27CF-B315-DCE5575D5231> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x91a58000 - 0x91a6cffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <0DBE17D5-17A2-8A0E-8572-5A78408B41C9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
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0x97e56000 - 0x980c9fe7 com.apple.Foundation 6.6.6 (751.53) <C73FDD37-000B-C505-FD8D-80D1C9D17965> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x980d9000 - 0x981e8fe7 com.apple.WebKit 6533.21 (6533.21.1) <4FBCE2F9-84EB-302C-FD1F-DAD2422A219E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x981e9000 - 0x981edff7 libGIF.dylib ??? (???) <447BC6E8-4C56-3D5D-983B-6BEA0D26F319> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x98218000 - 0x9821aff7 libRadiance.dylib ??? (???) <B83179D4-E41C-D2BA-1E4C-A64CB45C15E6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9821b000 - 0x98222ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x98223000 - 0x98233ff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x98523000 - 0x98566ff7 libGLU.dylib ??? (???) <2C7B2727-26F6-F29D-9D15-33044E87359F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98567000 - 0x98e47ff7 com.apple.AppKit 6.6.7 (1038.35) <ABC7783C-E4D5-B848-BED6-99451D94D120> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x99004000 - 0x9903dff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <90C5DE81-1BEF-D807-A898-0FC19BDD14EC> /usr/lib/libcups.2.dylib
0x9903e000 - 0x99337fef com.apple.QuickTime 7.6.6 (1756.15) <C2567783-4EAC-6803-522B-D701B95C4DAE> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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0x99990000 - 0x99a22fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib

Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418ASQ, 465,76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x24300000
USB Device: USB2.0 Printer (Hi-speed), 0x04b8 (Seiko Epson Corp.), 0x0007, 0x24310000
USB Device: Generic USB Joystick, 0x0079, 0x0006, 0x24340000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x24320000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0x24322000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: Samsung STORY Station, 0x04e8 (Samsung Electronics Co., Ltd.), 0x5f06, 0x26400000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Mass Storage Device, 0x1c6b (Philips & Lite-ON Digital Solutions Corporation), 0xa220, 0x26200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000
Nick
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Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine
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Postby Nick » May 20th, 2011, 5:53 am

muriachi,

Thanks for the info you have sent to us. As is was requested by email, please send us the document you are printing, and tell if you print to paper or a disc. If you are using any non-system fonts, please give their name(s) or what better send them to make tests with exactly the same fonts. There is a chance that a non-standard font causes the problem.

Nick

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