Direct to Disc not working

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Joined: June 2nd, 2015, 3:40 pm

Direct to Disc not working

Postby Guamalax » June 2nd, 2015, 3:49 pm

I just got this program and was happy with it until I went to print a dvd directly to my Epson Artisan 730. It showed in the settings but every time I tried to print the printer ejectrd the disc and then printed on paper. I printed a disc from my windows laptop using Acoustica which I have been using until getting my iMac. It printed fine so I know it's an issue either between the program and my printer or the iMac and the printer. I've never had any other issues printing from the iMac so I know it has something to do with the DVD printing.
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Joined: July 6th, 2006, 3:13 am
Location: Odessa, Ukraine

Re: Direct to Disc not working

Postby Nick » June 3rd, 2015, 10:17 am

Hi Guamalax,

The problem can happen if you didn't select the proper CD/DVD tray. Your printer is compatible with Epson Tray Type 2. Also, check the Print Settings in the system Print dialog. Media Type should be set to CD/DVD. Finally, if your printer is connected to your Mac via the network or WiFi, try to connect it using the USB cable.


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