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Epson XP-820 Tray Type

Posted: December 31st, 2014, 5:14 pm
by ironhawk2992
I just bought this printer new to print direct to CD/DVD. However when I select a tray type I have 2 options, Epson tray 1 and Epson tray 2. Neither of these match the tray that is with the printer. When I look at the printers supported with those trays, this model is not listed. I've tried loading Epson Easy Print but that does not seem to help.
I'm running Yosemite and have checked to make sure all my software is up to date. I'm also connected with USB.
Any suggestions?
Thanks.

Re: Epson XP-820 Tray Type

Posted: January 2nd, 2015, 2:20 am
by Nick
Hi,

In our program, the list of printers compatible with Tray Type 2 includes Epson XP-850. It is very probable that XP-820 is compatible too. How do you know that either of tray types doesn't match your printer? Please check the tray for any marks indicating its type, or see if the printer documentation includes this information.

Nick

Re: Epson XP-820 Tray Type

Posted: January 2nd, 2015, 10:43 am
by ironhawk2992
Thanks Nick,
Tray Type 2 is the correct selection.
Thanks again.